Windows 10: Various BSODs started occurring, usually while playing games.

Hi,

Recently my PC has been seeing BSODs quite frequently. They usually occur while playing games. The bugcheck code varies as well.

Attachment 111193

Any help diagnosing the problem would be appreciated.

Thanks!

:)

 

Blue Screen While Playing Online Games

Hello, I have recently upgraded from Windows 10 Pro 64-Bit Build 10240 to Windows 10 Pro 64-Bit Build 10586.3. A BSOD is always being triggered when I play online games. The BSOD usually occurs during loading and it has an error message of " KMode_Exception_Not_Handled
caused by dump_wmimmc.sys ".

What is the root cause and the possible solution?

By the way the online game that I play is CABAL Online and this is the only game in my PC that triggers BSOD. Other games work normally aside.

 

Online Store Games On Multiple Devices

Hi,

There are various reasons why you don't see the same progress on your game using a different PC. It is possible that your account is not connected online while playing your games or the progress is saved on your local storage. To better assist you with your
concern, please clarify the following information:

• Does the issue occur on all your games?
• Is your computer connected to the internet while playing the game?
• Does the same issue occur on a different profile?

 

Looks like you have 4 memory DIMMs or 2G installed. Are they all the same and are they all DDR3? According to the manual, that is all this board supports:

Attachment 111212 Attachment 111211

Also the driver for your NVIDIA GeForce GTX 570 card is fairly old, version 369.09 dated 7/31/2016.

Remove and install latest Nvidia drivers:

I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

Then do a custom install of only the NVidia graphics driver and the PhysX driver.

See if that gets rid of the problem.

 

The PC that is having problems is a different PC from the one that I describe in my profile. The PC with issues has an EP45-UD3R motherboard, which is DDR2.

It uses two different kits of memory (as they were purchased before I was aware this was a bad idea), but I am doubtful that this is the root cause because this was the setup for many years and I haven't had issues with BSOD until recently.

I'll update the NVidia drivers and see if that helps.

 

Hi,

After updating the drivers, the BSODs still occur regularly.

 

Try removing one of the sets of memory, see what happens.

Also, run DM_Log_collector again and post the zip file please.