Windows 10: various errors on startup

Windows 10 Pro has been working since December and has only recently given me multiple "blue screens of death." At first, I thought it was a hardware issue and moved my GPU down a slot, but it has proven ineffective. I ran a driver check on armoury crate, and everything seems up to date. A list of some of the codes include:attemped_write_to_readonly_memoryirql_not_less_or_equalkernel_security_check_failuresystem_service_exception ntfs.sys failedunexpected_kernel_mode_trapstop code 0xc000021amemory_managementSOS, please & thank you.

:)

 

Can't get GPU-Z to start with Windows 8.1 startup

I'm not sure how to do that. Could you list the steps for a noob?

 

Various BSOD on Startup, Error: PAGE_FAULT_IN_NONPAGED_AREA


Hi,

I've had a series of problems starting my HP laptop (dv6t-7000) as it gives me a BSOD on startup. I do have Bitlocker setup (due to corporate requirements). I've gotten two main errors, both PAGE_FAULT_IN_NONPAGED_AREA, followed by either (NTFS.sys) or (iaStorAV.sys). Here are the things I've tried and the various errors I've received.

• If I go through my normal bootup process, I get my blue BitLocker screen that I'm used to.
  • If I enter my password like normal, I get the NTFS.sys error.
  • If I enter BitLocker recovery (press ESC at blue BitLocker screen), after entering my recovery key, it gives me a blue Recovery screen similar to the BitLocker one, but with an error of 0xc0000001.
• If I enter the startup menu (hitting ESC at startup) and enter system recovery (F11), it brings me to another blue BitLocker screen.
  • If I enter my password like normal, I get the same 0xc0000001 error.
  • If I enter BitLocker recovery, I get the same NTFS.sys error.
• If I startup from a Windows 10 installation disk (from the Media Creation tool), I can either choose Internal CD/DVD ROM Drive or the same with (UEFI). Both selections give me the same PAGE_FAULT_IN_NONPAGED_AREA error with (iaStorAV.sys).

I've run some of the diagnostics from the startup menu (the HP PC Hardware Diagnostics UEFI version 1.6.0.0 - BIOS). The Memory Test passed, and I'm currently running the Long Hard Drive test but it'll be taking a couple hours. EDIT: Just ran the Long DST Hard Drive check and received this info:

• SMART Check: Passed
• LONG DST: Failed
• Failure ID: UOF488-69S7TC-QFPK1G-618703

I'm really at a loss here and I'm not sure what else to do. I've done some research and figure I need to run a chkdsk or something like that, but I'm not sure how to go about doing that since I can't get into any semblance of a UI. Any help would be greatly appreciated!

And as far as the hard drive check...does this mean that my hard drive is failing and that it needs to be replaced? If so, that surprises me because I just replaced it not too long ago (about a year ago). What does this mean? Is there any hope to recover the data I had on it?

Thanks very much!

 

Startup Error

Hi Abishek,

Thank you for writing your concern in Microsoft Community.

I understand your concern and will assist you in troubleshooting the issue. With the information that you’ve provided, it looks like there could be some third part conflict or corrupt Windows files which is causing the error.

I suggest you to perform the following method and check if that helps:

Method 1:

Perform Startup Repair. Follow the steps:

• 
  Press and hold Shift key and click on
  Restart from login screen.
  
• 
  Click on Troubleshoot.
  
• 
  Select Advanced Options.
  
• 
  Select Startup Repair and follow the on screen instructions.
  

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.