Windows 10: Vehicle service DVD needs IE to run

• My Jeep factory service DVD lately tells me that it needs IE to run. It previously ran OK. I can start IE and then try to run the DVD but it still displays that message. I have Windows 10 v 20H2 (or is it 2OH2 ?) The factory DVD is for the 2011 Jeep. I have a hunch that Microsoft's "Edge" has something to do with why the DVD can't find IE. Edge is my default browser. There must be a way to make IE my default browser. How do I do that?
  
  
  
  
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Cannot view DVDs as they run

Hi James,

Thank you for posting your query on Microsoft forums.

1. What is the make and model of the DVD player\laptop?

2. What is the exact error message you are getting?

You might be facing this issue due to outdated\corrupt DVD drivers.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the DVD drive drivers check if it works for you.
Follow the steps to uninstall the DVD drive drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the DVD drive listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset drivers.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

text services framework not running

Hi,

Thank you for writing to Microsoft Community Forums.

In order to get clarity and to assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the make and model of your system?
   
2. What is the issue you are facing with the detachable keyboard?
   
3. Are you receiving any error code or error message?
   
4. What are the troubleshooting steps that you have already performed?
   

The Text Services Framework is a COM framework and an API in the Windows operating systems, that supports advanced text input and text processing. Since the Text Services Framework is not running, I would suggest
you to follow the steps below and check if it works for you.

1. Click on Start, type
   cmd, Right-click on it and select Run as administrator. This will open the
   Command Prompt for you.
   
2. Type the following command and press Enter.
   Command: schtasks /Change /TN "Microsoft\Windows\TextServicesFramework\MsCtfMonitor" /Enable
   
3. Next type the following command and press Enter.
   Command: schtasks /Run /TN "Microsoft\Windows\TextServicesFramework\MsCtfMonitor"
   
4. Once both the commands have been executed successfully, please close the Command Prompt.
   
5. Restart the system and check.
   

We await your response.

Aaron Summith

Microsoft Community – Moderator

 

Help...asus bw-12b1st will not read blu-ray dvd

I bought an ASUS BW-12B1ST Blu-ray writer...installed and it didnt read ANY dvd...deleted from devices and restarted...it then played dvd's but NOT Blu-ray dvd...it lists as BD player under Computer...I run ANY DVD HD and it recognizes it as a blu-ray writer, but no play...OS is VISTA. Suggestions??