Windows 10: Verification code does not work

Hello, I am probably the victim of a phishing mail with the result that my Microsoft account is no longer accessible. I can change my password, but when requesting a verification code it goes wrong. Every code that I receive on my email address does not work , i get a notice that the code is not valid besides I get a continuous message that something suspicious has been detected in my account. Therefore want to have my account repaired by Microsoft, but I receive a message on my alternative email address that it is not possible to do this, because data is missing. However, I have completed e

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Did not receive the Microsoft Account Verification Code

Hi, SHARON.

I'm Jen, I'm also an Outlook account user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

I understand you're not receiving a verification code for your Microsoft account. If your security info's are up to date, you may be experiencing delays receiving the code which I have also experienced before. But if you have already waited too long and have made a couple of attempts, I suggest following the suggested steps in the "Troubleshooting verification code issues" section on the support page below.

https://support.microsoft.com/en-us/account-bil...

Feel free to share how it went.

Kind regards.

 

Unprompted Microsoft verification text

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• 
  Have you enabled two step verification?
  
• 
  Did you make any changes prior to this issue?
  

If you have enabled two step verification in the Microsoft account. You’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted.

Refer the link below for more information.

About two-step verification.

http://windows.microsoft.com/en-us/windows/two-step-verification-faq

Security info & security codes.

Microsoft account security info & verification codes



Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

New 2-Step Verification options for G Suite accounts

Source: G Suite Updates Blog: New 2-Step Verification options for G Suite accounts