Windows 10: Verification code emails not coming through

HelloAppologies in advance as I am probably in the wrong section here.I have just repaired my buisness laptop that now needs my bitlocker key.I am logged into my old Microsft account no problem and the laptop is listed there but as soon as I click manage recovery keys I get a verification code pop up and the code emails are not coming through.I still have access to the old email address and have tested it by emailing myself from a couple of other accounts with no problems but microsoft emails are not coming through????Its an old Btinternet.com email address, 100% not coming through, Not in jun

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email account hacked. please help

Then I suggest you use it.

 

Receiving wrong verification code to verify email

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving a wrong verification code for email verification, we will look into this for you. However, please reply with the following details to assist you further:

• Where exactly do you get the prompt/notification to verify the email address?
  
• How are you trying to verify the email?
  

However, you can try using other options to request the verification code i.e. requesting the code over a call or as a text to your phone number and see if that helps in resolving the issue.



For more information on troubleshooting verification codes, you can refer the section
Troubleshooting verification code issues in the article

Microsoft account security info & verification codes.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Unable to check email for verification code while trying to add another email account (Windows 10 mail)

The question makes a lot more sense when you look at the screenshot.

When I add a Yahoo! email, I used two-step verification. I was waiting for the verification code to realize that I cannot switch to the email where the code is being sent because the verification popup takes over the app. In the screenshot below, I cannot
click on my email on the left side because of the Yahoo! verification notice. This should be rendered with the ability to be minimized, or at least we should have the ability to change from from the pop-up to one of the email account in the Accounts list.