Windows 10: verification code issues .

I am not able to get the verification code on my mobile number when I I want to recover bitlocker recovery key while as when I go for resetting password of Microsoft account I recieve verification code.now I don't know to to fix this problem for my bitlocker recovery key.

:)

 

The verification code sent to my email is always wrong

Hi

Welcome to Microsoft community.

I understand that you're having trouble with the verification code. Here are a few steps that might help:

1. Check for Typos: Ensure that you're entering the code exactly as it appears in your email, without any spaces or special characters.
   
2. Timeliness: Verification codes often have an expiration time, usually within 15-30 minutes after they're sent. Make sure you're using the code soon after receiving it.
   
3. Resend Code: If the first two steps don't work, try requesting a new verification code.
   
4. Browser Issues: Clear your browser cache and cookies, or try using a different browser or device to enter the verification code.
   

Please note that some services may have limited functionality in Iran which could be contributing to this issue.

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Unprompted Microsoft verification text

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• 
  Have you enabled two step verification?
  
• 
  Did you make any changes prior to this issue?
  

If you have enabled two step verification in the Microsoft account. You’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted.

Refer the link below for more information.

About two-step verification.

http://windows.microsoft.com/en-us/windows/two-step-verification-faq

Security info & security codes.

Microsoft account security info & verification codes - Microsoft Support



Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Did not receive the Microsoft Account Verification Code

Hi, SHARON.

I'm Jen, I'm also an Outlook account user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

I understand you're not receiving a verification code for your Microsoft account. If your security info's are up to date, you may be experiencing delays receiving the code which I have also experienced before. But if you have already waited too long and have made a couple of attempts, I suggest following the suggested steps in the "Troubleshooting verification code issues" section on the support page below.

https://support.microsoft.com/en-us/account-bil...

Feel free to share how it went.

Kind regards.