Windows 10: "Verify your identity" got stuck and sends code to obsolete e-mail address

Discus and support "Verify your identity" got stuck and sends code to obsolete e-mail address in Windows 10 Gaming to solve the problem; I tried to log into my Microsoft account on my mobile phone with my new e-mail address, which login totally works on desktop, but for unkown reasons... Discussion in 'Windows 10 Gaming' started by foldes_342, Nov 9, 2021.

  1. "Verify your identity" got stuck and sends code to obsolete e-mail address


    I tried to log into my Microsoft account on my mobile phone with my new e-mail address, which login totally works on desktop, but for unkown reasons this e-mail address was not enough for login though confirmed and has been in use for some months. I was requested confirming the login with an e-mail and code? that Microsoft sent to my old e-mail address that I don't use anymore and already deleted from my Microsfot acccount when I set up the new one.Why? and how to get rid of the old address in your systems forever?

    :)
     
    foldes_342, Nov 9, 2021
    #1
  2. essenbe Win User

    Verify your identity on this pc, no code sent to e-mail?

    I stand corrected. I did receive the code through email. you are correct.
     
    essenbe, Nov 9, 2021
    #2
  3. gator Win User
    Verify Your Identity. Problem !

    I really hate to suggest this because I'm 99.999% sure you tried, but just in case.. check your spam. Thats where mine goes sometimes.
     
    gator, Nov 9, 2021
    #3
  4. "Verify your identity" got stuck and sends code to obsolete e-mail address

    Verify your identity on this pc, no code sent to e-mail?

    The way it works for me is on that screen it shows a partial for your e-mail address, then in the second box you type it in again to confirm it. When you click next it sends the code to that e-mail address and your asked to enter it on the next screen. At the bottom is a "I can't do this right now" option that lets you skip entering the code for the time being. Then latter on when you have your e-mail setup and working you can go to the action center and enter it.
     
    alphanumeric, Nov 9, 2021
    #4
Thema:

"Verify your identity" got stuck and sends code to obsolete e-mail address

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