Windows 10: vertical lines of dots on screen

hello,

i am using surface pro 4 for about 2 years now and it never had any problem but recently there are times where a line of dots appear when i was using the surface. later, it will dissappear and came back again. what is the problem? software? hardware? please advice.

:)

 

2 Dotted lines on my screen appears frequently

Hello,

One of the possible reasons why you are seeing two vertical lines could be a malfunction of your monitor. We'd like to know some information about the two vertical dotted lines that appears on your screen so we can better assist you.

• Can you send us a screenshot of the two vertical dotted lines?
• Can you try to unplug and re-plug the cord that is connected at the back of your PC and check if the issue persist?

We look forward to your reply.

 

win 10 update leaves vertical pink line on screen

today i applied latest win 10 update and now i have a vertical pink line on screen, it remains on every screen. i have tried these fixes

Step 1: I suggest you to run SFC scan,
System File Checkeris a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the below steps:

• Right click on the Start button, click on
  Command Prompt (Admin).
• Type “sfc /scannow” without the quotes and hit
  Enter.
• After the scan, restart the computer and check for the issue.

Step 2: Also, I suggest you to update the display drivers and check.

Steps to Update the Display Adapter driver.

• Press Windows key + Xkey when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software

BUT i still have the line on screen.

 

Vertical lines behind text cursor. HELP!

Hi,

It is possible that the vertical lines behind text cursor that you see, is can be due to corruptions. To better isolate your concern, kindly answer the following questions:

• Is there a way for you to provide us a screenshot?
• What troubleshooting steps have you done so far?

In the Meantime, we suggest that you follow the steps in this article by clicking on this

link. It will let you scan for corruptions and restore corrupted files.

Let us know if you need further assistance.