Windows 10: Very Slow Internet Upload speed on Dell Laptop

Hi,

We are trying to track down the cause of a very slow upload speed on one of our laptops running Windows 10.
We have ruled out network issues by doing tests with several of our other home devices and get consistently good download and upload speeds at around 35mbps down/ 17mbps up.
Only one of our laptops (Dell Inspiron 5584) exhibits an upload speed of around 0.05mbps.
The download speed is fine though and consistent with other devices tested.
We are located on the Gold Coast, Australia and have fibre to the house.
I will attach an image of internet speed exhibiting this problem.
The laptop is using Windows 10 ver. 1909.

Kindly appreciate your help!
Ben

:)

 

Asus N580VD slow internet speed

Hi Blair,

There are several factors that affect your internet speed. A few would be connection speed, network traffic, hardware capability, and type of connection. To help us identify what might be causing the slow internet speed on your laptop, allow me to ask the
following information:

• How's your laptop connected to the network? Is it directly wired to the modem/router or wirelessly connected?
• Were your other computers that were getting 100 Mbps download speed connected to the same network?
• Were there other devices connected to the network while you tried to download?
• Have you tried connecting your laptop to a different network? Did you get the same internet speed?

In the meantime, please run a speed test on your laptop. If the internet speed is slower that your internet package, then you may try to update the drivers of your network adapters to ensure that it's up-to-date. Please check out and follow the steps provided
on this link: Update drivers in Windows 10.

If you're trying to download while your laptop is wirelessly connected to your network, then kindly check its wireless adapter speed by checking its Wireless Network Connection Status. Follow these steps:

1. Right-click the wireless icon on your system tray, click Open Network & Internet settings, then click
   Wi-Fi.
2. On the right pane, click Change adapter options.
3. Right-click your Wireless Network Connection and click
   Status.

Please take a screenshot of the status page and kindly include it on your reply.

Looking forward to hear from you.

Regards.

 

Slow Internet speed on only one computer.

Hi Cody,

Slow internet speed on one of your computer could be due to the following:

• Outdated network adapter driver
• Different Wi-Fi chipset
• Computer processing speed

Make sure that the network driver of your computer(s) are always updated.

We also suggest you to contact your internet service provider for them to check your internet connection speed and give you more information.

Feel free to post back if you have other concerns.

 

Getting Slow Internet Speed

Hi, I am using Home ADSL Broadband Internet Connection on My Windows 10 Laptop. Nowdays i am getting Slow Internet Speed. Want to what can be the reason for Slow Internet Speed. I want some tips that can help me increase
Home ADSL Broadband Internet Speed. Please help.