Windows 10: Very weak bluetooth connection

Hi, I have a fairly new pc I built about a year ago ryzen 2700x, rx 580 8gb, asrock b450m mobo, 16gb ram, 512gb nvme ssd with Windows 10.

I've tried multiple bluetooth dongles and adaptersbluetooth 4.0, 4.2, 5.0 but I have been having issues with bluetooth connection. It has extremely weak bluetooth connection, especially noticeable with audio devices like earbuds and headphones. The connection disconnects when I'm only 10 feet away from my pc, and audio stuttering happens a lot even if I'm literally sitting 2 feet from my pc.

I've tried updating to the latest versions of bluetooth drivers and windows 10 but had no luck. I don't think there is anything physically hindering the connection between my pc and me either. Has anyone had the same issue? Could you please suggest what to do to fix the problem? Thank you.

:)

 

wi-fi signal is weak

Hey Jonian,

This issue could have occurred due to these reasons:

• Incorrect network settings.
• Network adapter is not working properly.

I suggest you to try the steps listed here and check if it fixes the issue or else contact your ISP for weak signal.



Method 1: I suggest you to refer the article and check if it helps to fix network connection issue.

http://windows.microsoft.com/en-us/windows-10/getstarted-why-cant-i-get-connected



Method 2: If the issue persists, I suggest you to refer the steps in the article which will help to fix common issues with network connection. Check if it helps.

Fix Wi-Fi connection issues in Windows



Hope this information helps.

 

WIndows 10 cannot connect to a bluetooth headset.

Hello Mike,

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• What is the make and model of your headset and Bluetooth dongle?

Meanwhile, we suggest that you perform the steps posted on this article
to resolve Bluetooth connection issues in Windows 10.

Looking forward to your response.

Regards.

 

Bluetooth Connection Issue - headphones, LE vs regular connection

Hello,

Thank you for writing to Microsoft Community Forum.

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below:

1. Have you tried connecting the headphones to another computer and check if it’s working fine?
   
2. What is the make and model of the computer?
   

Meanwhile, I would suggest you with few simple steps. Kindly follow the same.

Step 1: Troubleshoot problems with Bluetooth accessories.

If you can turn on Bluetooth but are having problems pairing or using a Bluetooth accessory, kindly follow the article which gives you steps on
Audio troubleshoot problems from - https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems

Step 2: There are two terms regarding Bluetooth: pairing and connecting. Pairing is the introduction of one device to another. Once paired, they will stay in each other’s memory until manually erased. Once a device
is paired, the headset can then connect to that device to receive audio or voice from the device.

• Go into the device's paired list and manually select the Bluetooth.
  
• You may need to clear your paired list in your headset and re-pair your headset to your device.
  
• To clear your paired list in your headset, follow these steps: on the headset, press and hold the call and volume – buttons for 10 seconds
  
• The headset will revert to discoverable mode (slowly blinking LED), allowing you to re-pair the computer you want connect.
  

We await your response.

Regards,

Mala. S

Microsoft Community