Windows 10: Video Conferencing Buffering Issues

When using Teams and Zoom I get buffering issues I can speak for 10 seconds then the screen freezes for a second, then iI can speak/listen again for another 10 seconds and so it repeats itself. I have tried the following:Replacing the broadband hubRe-installing TeamsClearing the Teams buffersRe-installing the driversInstalling all windows updatesCleaning the memory using the Windows Memory Diagnostic appDefragmenting the C driveBut still no joy oes anyone have any ideas?Many thanks

:)

 

Local Video Files buffering

Hi Larry,

You might experience some buffers in playing videos from your hard drive due to a corrupted file, a software conflict, or an incompatible graphics driver. For us to identify the root cause of this issue, kindly answer the questions below:

• What application are you using to play or open your video files?
• Have you made any software or hardware changes prior to this issue?
• What is the build number and version of your Windows?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you use System File Checker to scan for corrupted system files.

We will wait for your response.

 

Select sound for video conferencing with Windows 10

Hi Polly,

This is Wil, one of the independent advisor, an expert with Windows 10 and a fellow Windows 10 user like you. I understand your concern about sound for video conferencing.

Digital Outputs refer to high definition digital audio devices, which do not use regular (analog) cables to connect to computers. For example, a TV with an HDMI connection, or a high definition audio system, like a home theater system.

If your computer only uses a speaker, you should not select Digital Output. If you are having a problem with no sound on video conferencing, may I ask what application are you using for the video conference? Check as well if that particular application is muted
on the volume mixer. Open the video conferencing app that you are using where you are having a sound issue. Right-click on the sound icon on the system tray (bottom-right part beside date and time) and choose volume mixer. Make sure that all sounds for all
applications are not muted.

I hope my suggestions help you. If you need further assistance please do reply back and I will respond as quickly as possible. Have a nice day.

Thanks,

Wilfred P.

Independent Advisor

 

Always Buffering while playing videos

Hi Linda,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that when you start watching video it starts buffering. The buffering of video in the web browser depends upon the speed of the internet.

Please answer the below questions to help you assist better.

1. Which is the browser you are using to watch the video?

2. What is the speed of your internet service provider?

3. Are you using proxy server for the internet?

Buffering means the program is reading ahead of what you are watching, that way if a program was streaming something from the internet and you hit a slow download speed, hopefully the buffer should allow the video/audio file to
play without any skips

Follow the below steps and check if it helps,

Method 1:Disable Proxy connection, if any.

If you are using any Proxy connection, then try disabling the proxy connection and check.

Follow the steps to disable proxy:

• Click the Settings icon at the top right corner in internet explorer.
  
• Click the Tools button, and then click Internet Options.
  
• Click the Connections tab, and then click LAN settings.
  
• Uncheck the box next to "proxy server for your LAN".
  
• Click on OK to save the setting and close window.
  

I would also suggest you to refer the below link on
Why won't videos play in Internet Explorer?

Internet Explorer help

Install all pending updates on the computer. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Reset Internet explorer disclaimer:

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. Resetting Internet Explorer isn't reversible, and all previous settings are lost after reset.

Reply us if you have further queries we will be glad to assist you.