Windows 10: video game is slow all of a sudden after a factory reset.

Months ago, I started a factory reset because I was instructed to after my whole computer was having some issues. My computer is alright now, but all of a sudden, this certain video game Genshin Impact has been really slow after factory resetting my computer. I don't know how it happened and what happened to it. I've tried to clear my storage, reinstall the game fully, and make the graphics quality lower inside the game. So far, nothing has worked. this has been happening for months and nobody has been able to help me. I've finally decided to just reach out to the community for help as I hav

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Certain games won't work after a factory reset

Hello Dante,

To help us identify the cause of the issue and then find the proper resolution for it, please provide the following information:

• Did you install your games using the Microsoft Store?
• Do you receive any error message?

Since you mentioned that you performed a factory reset, outdated video can cause this issue. For now, we suggest updating your video card driver. To do it, you can follow the steps in this
article.

Keeps us posted to further assist you.

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

Dell Inspiron 15 stuck in factory reset loop

I have a Dell Inspiration 15 with win 10. it was bogged and slow as syrup on 125 degree day. I did a factory reset. I followed the instructions went to settings, and just followed the steps. At some point during the reset it asked me about tpm2 settings...I had never seen that before so I followed the recommended choice and went to bed. When I got up it asked me for the usual stuff, location, language, time zone. Then it wanted the name of my WIFI and my password, which I gave. It restarted, then just kept on restarting asking me the first set of questions, language, time zone...over and over, it never asked for internet name or password again, . I can get in to the bios settings by using the f8 key.
Any suggestions? Hopefully...
OH I almost forgot, when you do a hard restart, it flashes a tpm2 settings error right before it starts with the dell screen and spinning dots