Windows 10: Video games keeps freezing every few seconds

Hello.When I'm playing any online video game, it keeps freezing every few seconds. For my other devices though Phone, Tablet, in the same room, everything seems to be fine, so I think the computer is causing this problem. I didn't have this problem before. I tried resetting the computer completely It helped before and yet the problem remained. I have no idea what to do and how to fix this problem. I would really appreciate it if you could help. Thanks.

:)

 

Steam LEGO games keep freezing every couple of seconds

I appreciate your reply. Let's try to isolate this issue so that we could find a way for you to play your games on your new computer. I recommend that you try the troubleshooting steps provided on this
link and check if this will eliminate the freezing issues in your games. In addition, I also
suggest that you temporarily disable your antivirus on your computer before trying to play your games. Some antivirus can cause your games to freeze due to blocking some of its features.

We look forward to your update.

 

video playback freeze for a split second with a buzzing sound about every 20 to 30 seconds

Hi Andrew,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with this issue.

Before we proceed, we require more information to assist you better.

• Which application you are using to play the video?
• What is the format of the videos you are trying to play?
• Does this happens with all other videos as well?

This issue might be due to outdated or corrupted graphic card drivers. Let's try the below steps and check if it helps:

Step 1: Run Video Playback Troubleshooter.

I suggest you to run the Video Playback
Troubleshooter. Follow these steps to run
Video Playback troubleshooter:

• Type troubleshooting in the search bar and select it.
• Select View all on the top left corner.
• Click Video Playback
  troubleshooter.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Step 2: Also, I suggest you to update your graphic card drivers.

I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

• 
  Press Windows key + X key and click on
  Device manager.
  
• 
  Search for Display Adapters.
  
• 
  Right-click on the graphics
  card and click on Update driver software.
  

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.

 

Microsoft Gaming Services causing freezes in other games with xvd drivers

I also have this issue. Playing Elden Ring, Cyberpunk 2077, or other non-Xbox games I'll frequently encounter "double hitches"--a 1-2 second freeze followed by 1-2 seconds of accelerated gameplay followed by another 1-2 second freeze--that coincide with "Disk n was surprise removed" events in the Event Viewer.

I've spent a lot of time troubleshooting it and found that I can workaround the problem for non-Xbox games (e.g. Steam games) by doing these steps. BUT, this workaround causes Xbox games to become unlaunchable. Do these steps at your own risk.

1. In Device Manager, enable "Show hidden devices".
   
2. Find the XVDD SCSI Miniport device under the 'Storage Controllers' group
   
3. Disable the XVDD SCSI Miniport device.
   
4. Restart the PC.
   

To restore Xbox games to working order, you'll need to re-enable the XVDD SCSI Miniport device, which isn't as easy. Follow these steps:

1. In Device Manager, enable "Show hidden devices".
   
2. Find the XVDD SCSI Miniport device under the 'Storage Controllers' group. Observe that if you right-click it, there is no "Enable" command listed.
   
3. Keeping Device Manager open, start the Microsoft Store application, then try to browse to the XBox app. Observe that a page showing the Xbox app starts to load, but seems to load indefinitely.
   
4. Now quickly return to Device Manager and wait for the XVDD SCSI Miniport device's icon to become enabled. When this occurs, right-click it and choose "Enable this device". (Note that enabling the device will not reinstate Xbox game functionality until you restart.)
   
5. Restart the PC.