Windows 10: Video has a mild stutter, streaming and some local files

Thanks! I think I have a Dropbox account, so that should do the trick. It'll be a few days before I can do this, though, as I have an eye problem which is aggravated by computer use. Nothing serious, my eye just needs some rest. I'll get back as soon as I can.

 

PM sent. Thanks again!

 

Just FYI -- I wondered if this might be a problem at the programming source(s) or with my ISP, so I tried the same shows and movies on my Galaxy Tab Pro (HD, running some version of KitKat) and they ran perfectly. This means the problem sits squarely in my computer. Still, I'll be darned if I can figure what it is.

Codecs were mentioned above; can anyone help shed light on this? I've read that media players come with codecs built-in, but I don't know how they work with or affect browsers, and opinions about codec packs vary from "excellent" to "harmful."

Thanks again.

 

Can you post the URL of some of the stuttering streams?

 

That's going to be tricky. I want to find streams that show the problem most easily, and the ones I've been working with are on subscription services. I'll trolling the free streams to see if I can find something that does the job.

 

Wow...finding clips that are easily accessed and aren't shot with the "shaky camera" or filled with a lot of quick cuts is difficult. But I think this one will do. It's a trailer for the movie Brooklyn, at Hulu, and I logged out before searching, so it should play for free. I'm seeing a lot of stutter on this one.

Watch Brooklyn - Trailer 1 Online | Hulu

 

Have you tried disabling Flash's Hardware Acceleration as per http://www.hulu.com/help/articles/166587?

 

Yes. It was turned back on just now (probably from a Flash update) but that's a regular suggestion for video problems. Just now it helped somewhat, but it didn't solve the problem completely. I've also checked (chosen) "use software acceleration" in IE's options.

I'd think my eyes were playing tricks on me, except that my tablet and old BD player stream smoothly.

 

Anything from YouTube that stutters for you?

 

YouTube stutters a bit, not quite as much as Hulu but it's still there. As I recall, YouTube uses HTML5. Chrome is smoother than IE11, if that helps.

This is the video I'm using as a test, small and full screen: The Hunger Games: Mockingjay Part 2 Official Trailer – “We March Together” - YouTube

 

Alright. When you right click and choose Stats for nerds, what fraction do you see for dropped frames?

 

Dropped frames reads 0/(current frame) throughout the video
If it helps, resolution is 1280x720@24, and connection speed is 14000-17000 Kbps

That's a nice feature, BTW -- I didn't know it existed.

 

And it still feels stuttery?

 

Yeah, still stuttery. It's subtle, but it's annoying, especially full screen on my 22" monitor or 40" plasma TV. I'm thinking there must be a problem somewhere in my PC's hardware or software. I just can't figure out what it is.

 

Can you check out this video? Does it stutter for you?