Windows 10: video on facebook

how do I switch on the video and microphone on facebook calls. It used to work just fine , now it doesn't.

:)

 

Video on Facebook Watch

I have noticed the problem is not just on Facebook watch, its with other videos on Facebook also.

I did the trouble shooter as you instructed, and Facebook is not listed as a "windows store" app. Not sure what the next step would be.

Paula Nees

 

Not all Videos Play on Facebook


Upgraded a Windows 7 desktop to Windows 10, now many videos do not play. The screen is green but the sound plays. Any suggestions? It seems to be on Facebook only.

 

Video on Facebook Watch

Hello Paul,

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• Are you getting any error message when playing the said videos on Facebook Watch?
• Just to make sure, how do you access Facebook? Was it via app or browser?

Looking forward to your response.

Regards.