Windows 10: Video playback

Discus and support Video playback in Windows 10 Customization to solve the problem; Hi, my laptop recently crashed whilst playing video and now most of the time when playing video, be it using Google Chrome, Windows media player or... Discussion in 'Windows 10 Customization' started by fleety91, Aug 18, 2018.

  1. fleety91 Win User

    Video playback


    Hi, my laptop recently crashed whilst playing video and now most of the time when playing video, be it using Google Chrome, Windows media player or even the video in the video playback settings, the red and green will be desaturated leaving mostly just the blue, dose not happen all the time as some Youtube videos have been fine. Thank you.


    Video playback a8d787f4-dc5b-456a-97a1-092e92fc4999?upload=true.png


    Moved from: Music, Movies & TV / Movies & TV

    :)
     
    fleety91, Aug 18, 2018
    #1
  2. Ferdz Amp Win User

    Video playback problems

    Hi Davis,

    Based on the information that you have provided, this could be related to incorrect configuration or corrupted device drivers. We recommend that you run the Video Playback troubleshooter by following the steps below and check if it helps:

    Method: Run the Video Playback troubleshooter

    • Type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Video Playback.
    • Follow the on-screen instructions to run the troubleshooter.

    We are eager on getting this resolved for you; we will wait for your feedback.
     
    Ferdz Amp, Aug 18, 2018
    #2
  3. video playback freeze for a split second with a buzzing sound about every 20 to 30 seconds

    Hi Andrew,

    Thank you for posting your query on Microsoft Community.

    We regret the inconvenience caused to you. We will be glad to assist you with this issue.

    Before we proceed, we require more information to assist you better.

    • Which application you are using to play the video?
    • What is the format of the videos you are trying to play?
    • Does this happens with all other videos as well?

    This issue might be due to outdated or corrupted graphic card drivers. Let's try the below steps and check if it helps:

    Step 1: Run Video Playback Troubleshooter.

    I suggest you to run the Video Playback
    Troubleshooter. Follow these steps to run
    Video Playback troubleshooter:

    • Type troubleshooting in the search bar and select it.
    • Select View all on the top left corner.
    • Click Video Playback
      troubleshooter.
    • Follow the on-screen instructions to run the troubleshooter.
    • Check if issue persists.

    Step 2: Also, I suggest you to update your graphic card drivers.

    I suggest you to update graphic drivers and check if it helps. Follow the steps given below.


    • Press Windows key + X key and click on
      Device manager.

    • Search for Display Adapters.

    • Right-click on the graphics
      card and click on Update driver software.

    Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

    Thank you.
     
    Sangeeta Sarkar, Aug 18, 2018
    #3
  4. Arul_D Win User

    Video playback

    All Video playback choppy

    Hi,

    Thank you for posting your question in the Microsoft Community.

    Try the following methods and check if it helps:

    Method 1: Run the Video Playback troubleshooter and check if it helps.

    Follow the below steps:

    • Type troubleshooting in the search bar.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click on Video Playback.
    • Follow the on-screen instructions to run the troubleshooter.
    If the issue persists then follow the below method.

    Method 2:

    I suggest you to update the Display adapters driver from the Device Manager and check if it works.

    Follow the below steps:

    • Right click on Start button and click on Device Manager.
    • Select the Graphic driver from the list by extending Display adapters.
    • Right click on the Graphic driver and click on Update driver Software.
    If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Arul_D, Aug 18, 2018
    #4
Thema:

Video playback

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