Windows 10: Video stuttering on netflix,...

Hi, I just wanted to say I had some issues with stuttering movies or videos in windows 11... Obviously this is really annoying and I saw alot of people had the same question.Therefore I have created this question to inform you I have found the solution to my problem...I have a 3840x2160 and a 1920x1080 display and for some reason I had a custom scale factor in my display settings in windows 11. I then turned this custom scale factor off and it's now scaling at 150% and everything works perfectly.I hope someone found this to be useful informationKind regards Nick

:)

 

Video Stuttering

I have windows 10. Since the upload, it has been acting kind of off. Especially when I am trying to watch a video. The video stutters a lot whther I am watching YouTube or Netflix. I have already tried to restart my entire computer. That did not work.
My mouse pad is also facing the same issue. I wonder if that it related. Any advice on what steps I should take? Thank you for your time!

 

Netflix

Hi Marshall3,

There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

I suggest that you reset your Netflix application by following the steps provided below:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Advanced options.
  
• Click Reset.

If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Uninstall.

Let us know how it goes and we'll assist you further if needed.

 

Netflix app stuttering, Windows 10 Anniversary Update AND Creators Update

Hello,

Thanks for helping out. The Anniversary Update was the first version of Windows 10 I installed on this computer, so I never tried it on an earlier version.

I have already checked for updates for the Netflix app and I am running the latest.

One other thing I forgot to mention, it is not merely Netflix that stutters. It appears that my whole computer stutters. If I move the mouse while a video on Netflix is playing, it stutters as well. Only when the video playback is stopped does the stuttering
also stop. Happens with the app and Edge. This does not seem to happen on other sites such as YouTube. It also does not seem to happen when watching video on sites that use Flash.