Windows 10: Video stuttering on web browser and downloads

Yo !

I'm gonna do that fast, basically whenever I download or stream content off of the internet I start having lots of stutter. For instance, I'd be watching a youtube video, and the video would start buffering and or just freez all the time to the point where it's unwatcheable, same thing for twitch streams or any other content really. This is especially strong when I watch a stream and a video at the same time or when browse Reddit of even download stuff.

I HAVE 900MB/S DOWNLOAD AND OVER 400MB/S UPLOAD, so I don't clearly don't think that this has anything to do with my internet connection.

By the way I rock a gtx 1070, i7 4970k, 16gb of ram 3200mhz, and obviously is on an SSD. However I can say that my CPU Temp gets pretty high even when I'm just using a web browser (around 50 to 60°C) and gets even higher when playing (80 to 90°C). I have updated all my drivers, or at least I think so, I tried many other things, but none of them seemed to work.

If you have any idea on how to fix and I'll glad to get your help,

Thanks.

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:)

 

Distorted Video and Web Cam~~

Hi Nina,

There could be a number of factors causing video and web camera display issues so we'll need to get more information. Kindly answer the following:

• What browser are you using?
• Have you tried using other browsers to see if the same issue persists?
• Does it also affect other video hosting websites? We suggest trying other video hosting websites in different browsers to compare their performance.
  

In most cases, issues with video and web camera display are caused by not installing the latest video drivers for your device. Depending on your device model, you'll need to go to your device manufacturer's website to download and install the latest drivers.
We suggest that you do that first.

We'll be waiting for your response. Don't hesitate to post back with additional information if necessary.

 

Youtube Video stuttering

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as the YouTube video stutter In Microsoft Edge and Google Chrome.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• Does this issue occur in Internet Explorer?
  
• What is the resolution of the YouTube videos, which are stuttering?
  
• Are you aware of any recent changes on the PC, prior to this issue?

Meanwhile, we would suggest you to perform these methods and let us know the status of the issue.



Method 1: Uninstall driver from device manager

1. Press Windows + X and click on
   Device Manage.
   
2. Expand or double-click
   Display.
   
3. Right-click on the listed driver, and then select
   Uninstall device
   
4. Select Delete the driver software for this device, and then click Uninstall.
   
5. Follow the onscreen steps and restart the PC.
   
6. Upon restart, install the graphics drivers from computer manufacturer website.

Method 2: Changing the Browser settings.

For Microsoft Edge:

1. Open Microsoft Edge and click on the Settings button (three dots) present at the top right side of the window.
   
2. Once the drop-down menu has opened, click on
   Settings present at the near bottom of the menu.
   
3. Once you are in the Settings, select the Advanced option from the left pane and then turn off the switch for
   Adobe Flash.
   
4. Close the browser and relaunch to check

For Google Chrome:

1. Open Google Chrome and click on the menu icon (three vertical dots) present at the top right side of the screen.
   
2. Once the Settings tab has opened, navigate to the very end and click on
   Advanced.
   
3. Navigate to the end of the tab again until you find the subheading named as
   System.
   
4. Under it, turn off the switch for the option which says
   Use hardware acceleration when available.
   
5. Close the browser and relaunch to check

Regards,



Aditya Roy

Microsoft Community – Moderator

 

A Faster Web Browser for Windows 10?

Hi,

You always have the option to use other browsers, however I strongly suggest that you use Microsoft Edge or Internet Explorer because of the newer features. To address your issue we are going to enable your Flash Player Plugin. Kindly follow these steps:

• Click the "..." button on the upper right corner of your Edge browser.
• Click on Settings.
• Under Advanced settings section, click the View advanced settings button.
• Locate the Use Adobe Flash Player section and toggle the switch on to enable Adobe Flash Player.
• Refresh your web page or open a new browser tab.

Let's see how it behaves.

Regards.