Windows 10: Video TDR failure after graphics card driver installation

I built my first PC recently, and while installing my graphics card drivers, my PC went into a blue screen showing video tdr failure. I then went into system restore and tried again, but everytime i install my drivers it goes back to this. This also happened with my old gpu on this pc. Im now in troubleshooting screen, what should i do now?

CPU: amd 5 2600

GPU: gtx 1660 super

Old gpu: rtx 580

:)

 

Intel HD graphics drivers and Video TDR Failure

I have a Dell Venue 8 Pro 5830 with an Intel Atom CPU z3740D running Windows 10 Home version 1607 OS Build 14393.187. Two weeks ago I started to get Video TDR Failures, to the point were the PC is unusable as it freezes up two to five times a minute and
usually fails within two minutes. I am not sure if I received an update or not. I assumed it was a minor issue so I refreshed my PC. This did not fix the issue so I did a complete reinstall of Windows 8, then updated to Windows 10, again this did not fix
the issue. I read on line about updating the Intel HD graphics driver, so I went to Dell's web site and updated the drivers and BIOS per Dell's suggestion, still no fix. I used a system restore from my son's Dell Venue 8 Pro, thinking it may be an update
that I missed, no fix to the Video TDR Failure. I have downloaded the following drivers from both Dell and Intel; Intel HD Graphics Version 10.18.10.4252, 10.18.10.4338, and 10.18.10.4425. all three give me the Video TDR Failure. I am currently running the
Microsoft Basic Display Adapter for the Display adaptor. I do not receive the Video TDR Failure with Microsoft's Basic Display Adapter, but the camera does not work and when the PC goes to sleep and the screen backlight stays on. I ran Dell's system analysis
to see if there were any issues, the PC checks out good with the Microsoft Adapter, however when installing the Intel graphics driver the analysis would not proceed through the graphics test. I installed a Logitech web cam with drivers just to see if it would
work and I had no problems. I am not sure if it is an Intel/Windows 10 issue as I have Windows 10 running on my son's Venue 8, and have gone through all the suggestions listed on both Dell's support sight as well as Microsoft's web site; or a hardware issue.
Any help will be appreciated.

 

Error VIDEO TDR FAILURE- Graphic card issue.

Hi Azan,



Thank you for posting your query in Microsoft Community.



Based on the issue description, I understand that you are getting an error
video tdr failure on the computer.

TDR is theTimeout, Detection, and Recovery
component in Windows.What happens is the Graphics Display driver for the installed graphics card stops responding. When this happens, windows will stop and restart the driver to fix the problem.



The most common reason for this issue is that the graphics device is being overloaded or used beyond its capabilities.

This happens most often when playing graphic intensive games, but can happen with any process that uses a large amount of graphic resources, such as when editing or creating videos.

If the latest graphic card is not helping you with the graphic issue, I suggest you to install the drivers in compatibility mode and check if it helps:

Follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on
‘properties’.

c. Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select Windows operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

For reference:

How
to: Install and Update drivers in Windows 10

Let us know the status of the issue. We will be glad to assist you further.

Thank you.

 

BSOD Video TDR Failure


She probably needs to do a video driver update. Get her to go to the manufacturers website for her graphics card and update her graphics card drivers.

Try looking at this thread to see a similar problem: BSOD video tdr failure nvlddmkm.sys