Windows 10: Video_DXGKRNL_Fatal_Error on a Gigabyte G5 KF Laptop

Hi I need help I've been experiencing black screen/BSOD that says "DXGKRNL_Fatal_error" and I've already reinstalled Window and done clean reinstallations of every driver but the issue still happens when I try to play a game. Here is the dumpfilesDumpfile

:)

 

Unable to install Windows on my laptop g5 (2003) model KF

Unable to install Windows on my laptop g5 2003 KF

I am getting media driver missing error. I tried everything, changing USB port and USB pen.

Only Linux Works, but i need windows 11!

They don't respond on the gigabyte site! My model is g5 2023 KF

https://www.gigabyte.com/Laptop/G5--2023/support#support-dl-driver

no driver for nvme!





Help..

 

Realtek is not compatible for my device(Gigabyte G5 KE)

I didn't understand what you meant.

The driver I suggested is for the model "G5 KE". Is this your PC model?

On the Gigabyte website, I noticed that there are also the models "G5 ME" and "G5 GE".

 

BSOD gygabyte g5 kf

I recently purchased a new laptop, a Gigabyte G5 KF (i5-12500H, RTX 4060, 460GB M.2 SSD, and 8GB RAM). It has been giving me many BSODs with the following messages: UNEXPECTED STORE EXCEPTION, WHEA UNCORRECTABLE ERROR, and SYSTEM SERVICE EXCEPTION. I have tried all possible ways to correct these errors. I have used the sfc scannow command, tested the RAM with Memtest86+, and found no errors. I have also executed the chkdsk /r command, but nothing. I also tried updating all the laptop drivers from the official Gigabyte website, including updating the BIOS drivers, but the blue screens continue. I have exhausted all my options for repairing this. I don't believe it's hardware-related but rather a driver issue. When I enter the reliability monitor tab and compare when the blue screens occurred, it only says this:
"Description The previous system shutdown at 7:05:11 PM on ‎4/‎12/‎2024 was unexpected."

Additionally, I found this:

Description A problem with your hardware caused Windows to stop working correctly.

Problem signature Problem Event Name: LiveKernelEvent Code: 141
Parameter 1: ffff9a8fe1f09010
Parameter 2: fffff807bb337470
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_22631
Service Pack: 0_0 Product: 768_1
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033

Extra information about the problem Bucket ID: LKD_0x141_Tdr:6_IMAGE_igdkmdn64.sys_GEN12LP_DX12_PAGEFAULT

Should I return the computer? Or can this problem be fixed? It's worth mentioning that most of the time this happens when the computer is unplugged.