Windows 10: VIDEO_DXGKRNL_FATAL_ERROR when trying to play games

When I play "some specific" video games I always get the Video_DXGKRNL_Fatal_Error those games are Valorant, League of Legends, Dota2, Dying Light.. But the games like Apex or Stardew Valley works completely fine? I already did all the CMD commands fix but nothing works.Can anyone help me with this? My laptop specs are:BRAND: Lenovo IdeaPad Gaming 3 - 15IMH05CPU: Intel i5-10300HGPU: Intel UHD Graphics and NVIDIA Geforce GTX 1650 TiRAM: 8GBThis is dmp file:https://drive.google.com/drive/folders/1mo21R92RNCauhV1vdPjtntm_sI2S9RDc?usp=sharing

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BSOD when trying to play online game

Hi,

To better assist you with this concern, kindly answer the following:

• Is this happening on one game only?
• Is this the first time you encountered this issue? If so, any changes made on the computer prior to this concern?

In the meantime, we suggest that you perform a
clean boot on the computer. Once done, try to play the game again and check if you will still experience the same issue.

Keep us posted.

 

Can't play pyramid solitaire game in Windows 10

Hi Lee,



Thank you for posting your query in Microsoft Community.



Please share this:

• 
  Are you playing the game online or offline?
  

I suggest you to try installing the game in compatibility mode and check:

Follow these steps to install the game in compatibility mode.

• 
  Download the game from the manufacturer’s website.
  
• 
  Right-click on the game setup file and click on
  ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
  
  
  

Hope this helps. Feel free to get back to us for further queries. We will be happy to assist you.



Thanks and regards,

Jenith

 

No Sound while playing games.

Hi Marbea,

For us to further isolate the issue, please clarify the following:

• What is the make and model of your device?
• Did you receive any error messages?
• Are you experiencing the issue when playing games only?
• Is the issue the same when playing a different game? What game are you trying to play?

Meanwhile, you can check and try performing the troubleshooting steps provided in this

article. Let us know how it goes.

Regards.