Windows 10: "Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ?

Discus and support "Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ? in Windows 10 Gaming to solve the problem; So every time I play a game after like half an hour or so, my game crashes blue screen giving the error VIDEO DXGKRNL FATAL ERROR , then when I... Discussion in 'Windows 10 Gaming' started by Jacob_090, Oct 12, 2023.

  1. Jacob_090 Win User

    "Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ?


    So every time I play a game after like half an hour or so, my game crashes blue screen giving the error VIDEO DXGKRNL FATAL ERROR , then when I relaunch the laptop my discrete GPU is gone, like missing from task manager and hidden in device manager. To fix it I have to restart my laptop then the Nvidia drivers come back and when I play my games again the same problem happens after a few minutes of playing the game. It's never happened unless I'm playing a game. I have tried:reinstalling the graphics driver from NVIDIA.removing the graphics driver using DDU in safe mode and reinstalling the l

    :)
     
    Jacob_090, Oct 12, 2023
    #1
  2. Ron_094 Win User

    Dell G3 3579 small "hiccups"/"glitch"/"freeze" while playing games or videos.

    Hi, I am new at this, but I am looking for help, so let me know if I am doing something wrong in the post "Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ? :D. I bought a Dell G3 3579 for playing some games and stuff. I don't complaim about this laptop's performance, It is enough for what I want. The problem
    is something that is very anoying. Sometimes It "stutters" (I'm not sure if this is the best word to describe it, I am not native english speaker) for a millisecond and the image freeze or glitches (just for an instant, very fast), also the sound is like when
    you playing a broken CD and a chirp come out.

    I tried updating all drivers and programs to detect problems in windows, but nothing works, the problem remains. It happens once in a while, but is stressful when watching movies or in shooters games. I want to know if some one has experimented this problem
    that can help me out. Begging it is not a hardware problem "Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ? :( I hope I could explained my self.

    Here I let my laptop specs and a link with 2 videos when the problem occurs (it is worst than it looks like in the video). The "chirp" in the sound is not recorded as it really sounds, it is just like a freeze or I don't know:

    • Dell G3 3579.
    • Intel Core i5-8300h.
    • Nvidia Gtx 1050 ti 4 GB.
    • 16 ram ddr4 2666 MHz.
    • Windows 10 Home.

    Videos:
    https://drive.google.com/drive/folders/1W6bSpM8xMF43s_I8QWIlKVpMneMw1V89?usp=sharing
    (Second 00:02 of video "SlowMo")

    Thank you for reading "Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ? :D
     
    Ron_094, Oct 12, 2023
    #2
  3. Dell G3 3590 VIDEO_DXGKRNL_FATAL_ERROR

    In the middle of playing Fallout 4 I experienced a sudden crash and then I couldn't run the game

    Due to it being Fallout 4 I decided to restart my Laptop, upon doing this I got a BSOD with the error code "VIDEO_DXGKRNL_FATAL_ERROR"

    When my laptop reloaded it was as if my Dedicated Graphics Card was completely disconnected from my system. I checked device manager and found it was deemed as disconnected.

    I decided to uninstall all NVIDIA Software and Drivers and re-install from scratch. Initially this didn't work and the NVIDIA Driver said one of 2 things...

    1. This driver is not compatible with this version of windows

    2. NVIDIA Installer cannot detect an NVIDIA GPU

    After another restart it appeared as though the GPU had reconnected and then I wiped and reinstalled the software and drivers with no issues.

    I thought this was a one off issue.

    The problem occurred again today and in exactly the same circumstances.

    I was wondering if I could have some help with this issue?

    Laptop Specifications:

    CPU - Intel(R) Core(TM) i5-9300H CPU @2.40GHz

    RAM - 8GB

    Integrated GPU - Intel(R) UHD Graphics 630

    Dedicated GPU - NVIDIA GeForce GTX 1050

    NVIDIA Software Specs:

    NVIDIA GeForce Experience 3.20.2.34

    NVIDIA Graphics Driver 441.66

    NVIDIA HD Audio Driver 1.3.38.21

    NVIDIA PhysX System Software 9.19.0218

    Kind Regards,

    Morgan
     
    Morgan Blake, Oct 12, 2023
    #3
  4. sygnus21 Win User

    "Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ?

    1 game on D: Drive but very slow

    Ok.

    First off you've nowhere near 120 (119) gig of memory. What you are stating is drive size. Looking at the specs of that notebook Dell G3 15 Gaming Laptop shows the most memory that notebook came with is 16gig. With that (given what you did post spec wise) I'm going to assume this is the one you have - Dell G3 15 Gaming Laptop

    All that out the way, two suggestions first...

    1. Go to Dell's website and find the latest drivers for your notebook - start here for driver support (sorry I don't know your exact model number)
    2. Make sure you have the latest patches for your game - Go here for Forza Horizon 4 support (sorry didn't see patches)
     
    sygnus21, Oct 12, 2023
    #4
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"Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ?

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