Windows 10: Video_Scheduler_Internal_Error BSOD help?

Hi all,

Basically, I keep getting a bsod with this same thread. I thought at first it would be an issue with my graphics drivers so I simply reinstalled them. However, this keeps occurring. I have tried multiple versions of the drivers for my gpu and still the same issue.

OS: Win10
GPU: AMD Radeon R9 270x

EDIT: Currently using DM log collector to gather info, will post attachment shortly.
EDIT2: DM log collector info now attached.

If you need any other info, please let me know.

Thanks.

:)

 

BSOD - VIDEO_SCHEDULER_INTERNAL_ERROR

Hi,

Troubleshoot blue screen errors <-- read this link

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

BugCheck 119, {1, 216411, 216412, ffffe001bb946010}

*** WARNING: Unable to verify timestamp for ddkmd.sys

*** ERROR: Module load completed but symbols could not be loaded for ddkmd.sys

Probably caused by : dxgmms2.sys ( dxgmms2!VidSchiVerifyDriverReportedFenceId+78eb )

dxgmms2.sys is a Windows component which means something else drove it into Fault.

From the Stack ddkmd.sys 11/2/2015 OSBASE WDDM Kernel Mode Driver is a driver file from company OSBASE belonging to product OSBASE iDisplay Software.

STACK_TEXT:

00000000`00000000 fffff801`41a1aaa6 : dxgmms2!VidSchDdiNotifyInterrupt+0x7e

00000000`00000000 fffff801`41b5e697 : dxgkrnl!DxgNotifyInterruptCB+0x74

fffff801`41b5e697 00000000`00000000 : ddkmd+0x1f7ad

1. Check with OSBASE Support and drivers.

2. Check with HP Support, their on-line documentation and drivers, and ask in their

forums about any known issues. Update the BIOS, chipset drivers, and the major

on-board and separate device drivers (see driver update methods below).

BiosVersion = F.2A

BiosReleaseDate = 09/18/2015

SystemManufacturer = HP

SystemProductName = HP Spectre x360 Convertible

SystemSKU = N5S03UA#ABA

BaseBoardManufacturer = HP

BaseBoardProduct = 804E

BaseBoardVersion = 33.10

HP Support/Troubleshooting & Drivers

HP Technical Support, Help, and Troubleshooting | HP® Customer Support

Contact HP

Contact HP | HP® Official Site

HP Forums

Home - HP Support Forum

3. McAfee may be involved so uninstall it and then run the McAfee Removal Tool to

prevent trouble causing remnants. Use Windows Defender which in Windows 8/8.1/10

is a full antivirus. Despite all the hype out there WD is a true superstar.

McAfee Removal Tool

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

List of anti-malware program cleanup/uninstall tools

List of anti-malware product removal tools

Uninstallers (removal tools) for common antivirus software

Uninstallers (removal tools) for common Windows antivirus software



4. As needed use ALL the methods in the troubleshooters below.

5. If needed run Driver Verifier to see if it can indicate a CAUSE (see Driver Verifier

methods below).

======================================================

Troubleshoot blue screen errors <-- read this link

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors



BBCode: 119 0x00000119 <-- read this link

The video scheduler has encountered an unexpected fatal error.

Bug Check 0x119 VIDEO_SCHEDULER_INTERNAL_ERROR
<- read this link

Bug Check 0x133 DPC_WATCHDOG_VIOLATION

==================================================

This utility makes it easy to see which versions are loaded :

Run DriverView - set VIEW to Hide Microsoft drivers - update those without

Dump in their names (and update BIOS and chipset).

DriverView - Free - utility displays the list of all device drivers currently loaded

on your system. For each driver in the list, additional useful information is

displayed: load address of the driver, description, version, product name,

company that created the driver, and more.

DriverView: Loaded Windows Drivers List



For Drivers check System Maker as fallbacks and Device Maker's which are the

most current. Right Click the Start Button- Device Manager - Display Adapter - write down the make and complete model of your video adapter - double click - Driver's

tab - write down the version info. Now click UPdate Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click - Uninstall - REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard

if 3rd party with their own software and drivers and any other major device drivers

you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and

then Device Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their

latest versions. (Look for BIOS, Chipset, and software updates at System Maker's

site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN -

REBOOT after each installation.

Always check in Device Manager - Drivers tab to be sure the version you are

installing actually shows up. This is because some drivers rollback before the

latest is installed (sound drivers particularly do this) so install a driver - reboot

- check to be sure it is installed and repeat as needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER -

heck manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.

How to Find and Download Drivers

====================================================

Memory tests do not catch all errors such as mismatched memory (possible even

for sticks that appear to be identical) and when faster memory is placed in system

behind slower memory. So it is best to also swap sticks in and out to check for

those even if all memory tests fail to show a problem.

To test RAM check here - let it run 4+ hours or so. <-- best method

www.memtest.org

MemTestX86 - Test RAM With

MemTest86+ - Test RAM

For the Windows Memory Diagnostic Tool.

Type in Cortana's search box -> Windows Memory Diagnostics

at top of list - click it. in Windows 8/8.1/10 the name is "Windows Memory

Diagnostic".



================================================

After doing ALL the updates you can, and if the issue continues, then run

DriverVerifier.

Driver Verifier can help find some BSOD issues :

Using Driver Verifier to identify issues with Windows drivers for advanced users

http://support.microsoft.com/kb/244617

How To Troubleshoot Driver Problems in Windows Vista or 7. (8/8.1 and 10

are essentially the same).

http://www.winvistaclub.com/t79.html

Using Driver Verifier

https://msdn.microsoft.com/en-us/li...448(v=vs.85).aspx?f=255&MSPPError=-2147217396

WINKEY + X - RUN - type in -> verifier /reset hit enter to disable

Use BlueScreenView to see if there is a driver specified in the error message.

Also check with MyEventViewer at the time of the BlueScreen.

If DriverVerifier creates a minidump upload it and post the link here so we can

analyze it.

Hope this helps.

--------------------------------------------------------------------------------------------

Rob Brown -
Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.

 

BSOD - VIDEO_SCHEDULER_INTERNAL_ERROR

I see this is happening to more than just me, but I thought I would post here an with the dmp files. I've been getting the BSOD (three times today) with VIDEO_SCHEDULER_INTERNAL_ERROR and a Windows 10 popup notification about a "video driver for Windows
8 has stopped working". Below are links to the dmp files.

DMP file 1 2:47 pm

DMP file 2 5:37 pm

DMP file 3 7:29 pm

Many thanks!

 

Hi Cibatio,

Welcome to the 10forums *Smile

Please make sure that you fully update Windows 10, you're a build behind.
Windows 10 - Upgrade Installation - Windows 10 Forums
Code: OS Version: 10.0.10240 N/A Build 10240[/quote]