Windows 10: Video_TDR_Failure BSOD, After install a new driver update from windows 10 on Asus Laptop

Discus and support Video_TDR_Failure BSOD, After install a new driver update from windows 10 on Asus Laptop in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, my laptop suddenly went black with some white dot and mouse pointer, I can go into safe mode to disable intel hd driver, but if I install intel... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AldiDawn, Aug 27, 2018.

  1. AldiDawn Win User

    Video_TDR_Failure BSOD, After install a new driver update from windows 10 on Asus Laptop


    Hello, my laptop suddenly went black with some white dot and mouse pointer, I can go into safe mode to disable intel hd driver,
    but if I install intel driver it went black again, i already tried a bunch of intel driver version.

    Laptop Type asus GL553VD , Intel I7 7700HQ

    Here's my memory.dmp

    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: ffffe0015e8ad4c0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff8000bb92f60, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 000000000000000d, Optional internal context dependent data.

    Debugging Details:
    ------------------

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

    FAULTING_IP:
    igdkmd64+12f60
    fffff800`0bb92f60 4055 push rbp

    DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

    CUSTOMER_CRASH_COUNT: 1

    BUGCHECK_STR: 0x116

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    BAD_PAGES_DETECTED: 953f

    STACK_TEXT:
    ffffd000`23a476f8 fffff800`0a744eac : 00000000`00000116 ffffe001`5e8ad4c0 fffff800`0bb92f60 00000000`00000000 : nt!KeBugCheckEx
    ffffd000`23a47700 fffff800`0a744633 : fffff800`0bb92f60 ffffe001`5e8ad4c0 ffffd000`23a477d9 00000000`00000114 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    ffffd000`23a47740 fffff800`0e8a35b7 : ffffe001`5e8ad4c0 ffffd000`23a477d9 00000000`0000004e fffff800`0a608c6d : dxgkrnl!TdrIsRecoveryRequired+0x193
    ffffd000`23a47770 fffff800`0e8ba808 : ffffe001`584de000 00000000`00000000 ffffe001`584de000 ffffe001`584dc000 : dxgmms2!VidSchiReportHwHang+0x417
    ffffd000`23a47840 fffff800`0e8ba576 : 00000000`00000002 00000000`00003daf 00000000`0029d7ad 00184189`9825e100 : dxgmms2!VidSchiCheckHwProgress+0x1f8
    ffffd000`23a478b0 fffff800`0e88b324 : 00000000`00000000 00000000`00000000 00000000`c0000000 00180e64`1ac9b180 : dxgmms2!VidSchiWaitForSchedulerEvents+0x2e6
    ffffd000`23a47980 fffff800`0e8ea75d : ffffe001`5ebb4bf0 ffffd000`23a47ad0 ffffe001`5ebb4b00 ffffe001`584de000 : dxgmms2!VidSchiScheduleCommandToRun+0x5a4
    ffffd000`23a47a80 fffff800`0e8ea720 : ffffe001`584de500 ffffe001`584de000 00000000`00000080 00000000`00000000 : dxgmms2!VidSchiRun_PriorityTable+0x2d
    ffffd000`23a47ad0 fffff800`faed4a45 : ffffffff`fa0a1f00 fffff800`faf9ea84 ffffe001`5f7de990 00000000`0000008b : dxgmms2!VidSchiWorkerThread+0x80
    ffffd000`23a47b10 fffff800`fafd5ae6 : ffffd001`3faae180 ffffe001`585cc800 fffff800`faed4a04 00000000`00000246 : nt!PspSystemThreadStartup+0x41
    ffffd000`23a47b60 00000000`00000000 : ffffd000`23a48000 ffffd000`23a41000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


    STACK_COMMAND: kb

    SYMBOL_NAME: PAGE_NOT_ZERO

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: Unknown_Module

    IMAGE_NAME: Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    BUCKET_ID: PAGE_NOT_ZERO

    Followup: MachineOwner
    ---------

    *** Memory manager detected 38207 instance(s) of page corruption, target is likely to have memory corruption.

    :)
     
    AldiDawn, Aug 27, 2018
    #1

  2. video_tdr_failure BSOD error Windows 10

    So twice today I've had my laptop crash to BSOD with "video_tdr_failure igdkmd64.sys" listed as the error code. The system would lock up briefly, then the screen would go black with just the mouse cursor in the middle but not responsive, before dropping
    to the BSOD after a minute or so.

    Does anyone have any ideas what the issue is?

    Hardware info:

    Manufactuer: Acer

    Model: Aspire E5-571

    OS Build: 10240

    Processor: Intel Core i3-4005U

    RAM: 4GB

    GPU: Intel HD Graphics 4400

    Driver: 10.18.15.4248 (Auto-installed through Windows Update on October 15th)

    Thanks in advance
     
    Sakura2628, Aug 27, 2018
    #2
  3. Windows 7 wont install drivers

    i dont think anyone here understands what your asking either when its nearly a 90% english dominated Tech forum.
    Step 1
    reinstall windows from scratch
    Step 2
    install all drivers from the cd that came with the god damn motherboard *common sense*
    Step 3
    update windows
    Step 4
    install misc etc crap like flash java etc etc
    Step 5
    Install GPU drivers
    Step 6
    go back to using your pc without issue.
     
    crazyeyesreaper, Aug 27, 2018
    #3
  4. Video_TDR_Failure BSOD, After install a new driver update from windows 10 on Asus Laptop

    New install Windows 10 (issue solved)

    It's good that you're not experiencing any issues. Unfortunately many folks are, a quick Google search will show the same info im offering the OP.

    Heres a couple examples:

    Here

    Here

    It's basically what I mentioned above, small issues here and there ,but nothing to end your day.. for the most part.

    I know it's anecdotal, but for my experience 95% of the time it's perfectly fine. The issues I've run into wouldn't be enough for me to roll back , but they would be enough (had I not installed it yet) ,to avoid it for another couple weeks which is why I'm suggesting it to the OP

    Windows 10 Fall Creators Update problems and complaints
    • Installation problems with the Fall Creators Update
    • Microsoft Edge problems with the Fall Creators Update
    • Drivers problems with the Fall Creators Update
    • Experience problems with the Fall Creators Update
    keep in mind, as of recently, the FCU is installed on 5% of devices roughly.....
     
    jboydgolfer, Aug 27, 2018
    #4
Thema:

Video_TDR_Failure BSOD, After install a new driver update from windows 10 on Asus Laptop

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