Windows 10: Videos following update

Since the update I my pc won't play videos.

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Video on CSN Chicago

Hi Dennis,

It is possible that the video resolution is high that's why your graphics card driver is having a hard time playing the video. We suggest updating the latest graphics card driver of your PC.

To update your graphics card driver, follow these steps:

• Click on Windows logo.
• Type Device Manager then Click it from the list that appears.
  
• Look for Display adapters category, right click on it and choose Update Driver.
• Select Search automatically for updated driver software.
• If it fails, go to the manufacturer's website and follow their detailed instructions.

Keep us in the loop with the result.

 

error following an update

Hi Patricia,

Thank you for using Windows 10.

The error code suggests the issue to be of Windows Updates. I suggest you to
Run the Deployment Image Servicing and Management (DISM) tool which fixes the Windows corruption error if there are any. Follow the steps:

• 
  Press Windows+X.
  
• 
  Click on Command Prompt (Admin).
  
• 
  Type the command DISM.exe /Online /Cleanup-image /Restorehealth
  and hit Enter.
  

If the issue still persists, then let us know and we'll be glad to help.