Windows 10: videos from Iphone that have been uploaded/downloaded to a desktop windows 10 computer...

I used to be able to download photos and videos no problem from my Apple iphone to our desktop with windows 10. But in the past year the computer will not recognize or upload photos - but i finally figured out how to do it. Now that it has uploaded the photos and videos to the computer, the computer won't open .mov files and it even says "it looks like we don't support this file. and its a JPG - our computer opens jpgs!!!???? Not sure what is going on. I just want to be able to play the videos on my computer and edit them. We have the Movies and TV app on the computer and it works fine for previously installed videos. Do i need a different one? So frustrated with technology when it changes/doesn't work!

:)

 

upload videos from iphone?

How do I upload videos I've taken on my iPhone to my Windows 10 pc desktop?

 

photo and video upload

Hi Marie,

To better assist you, we need to clarify your concern:

• Are your photos/videos stored on your iPhone 6, and you are trying to copy (upload) them to your Windows 10 computer?
• Are you using Windows Photos app import feature to get photos/videos from your iPhone?

Regards.

 

iphone videos uploaded to youtube or messenger can't be transferred to windows 10

Hi,

When I take videos on my iPhone 10 and upload some of them them to YouTube or Messenger, it later causes the process of transferring photos and videos (right-clicking on the iPhone icon and using "Import Pictures
and Videos") from my iPhone to my Windows 10 desktop to fail when it reaches those respective videos. I have to turn my phone off and on again before photos and videos will transfer again. I've contacted Apple Support and Windows Support twice over the last
two years of this phenomenon, and neither could figure out a solution. Being an architect, I take a lot of photos on my phone and I like to transfer them to my desktop and then my server; the occasional failure over a video (or sometimes photo) really has
made my workflow problematic. Somehow, uploading videos to YouTube or Messenger via my iPhone seems to place a lock on them that disables their Windows transfer from phone to desktop.

In the middle of transfering from my phone to my PC, I get an error on a particular photo or video transfer saying the "device is unreachable". Then, I can't further transfer any photos or videos until I restart
and re-plug-in my phone.

Does anyone have a fix for this? I've tried this on our other Windows 10 desktops and have the same problem.

Thanks,

Derek