Windows 10: Videos Play In Grayscale

I don't quite know if it's because of the most recent Windows update but it coincides- videos I play (on Netflix, YouTube, etc.) play in grayscale. Everything else on my computer is in color, except videos.

:)

 

My displays changed to Grayscale.

• Which specific display are you referring to?
  • I am referring the image colour on my PC monitor. Every Icon on my Desktop is now in grayscale, and not colour. See image below.
• What program this concern is related to?
  • All. Everything displays in grayscale
• What was the previous color display you are referring to?
  • Previously, all Icons displayed in colour
• Could you please provide us more description of your concern?
  • Nothing displays in colour, grayscale only
• 
  
  
  
  

 

Videos won't play- "This item is in a format we don't support. Oxc1010103"

Hi,

To assist you better, please answer the following questions:

• Which is the media player you are trying to play the video?
• What is the format of the video file you are trying to play?

I suggest you to run the video in the Windows media player
and check.

If the issue still persist, you may check for any pending updates and install it, then check if you can play the video. To check for the update and install the updates, please follow the below steps:

• Go to Start menu, and type Windows updates and press Enter.
• Click on Check for updates, Windows will check for any pending updates and shows on the screen after this. Select install to install the updates.

Hope you could play the video.

Get back to us for further queries, we will be glad to help you.

 

Videos not playing

Hi,

I am also having an issue with my videos not playing on any browser for windows 10. So I followed the steps that you listed for the video option but there is
no folder called Display Drivers. There are folders called display adapters and disk drivers however. Maybe I should uninstall one of those?

Thanks

Zach