Windows 10: Videos start then stop

Hello Everyone,I've been having this annoying problem when I watch a video on MSN and other websites and the video starts gets about a minute into it and then goes back to start again. Can anyone help me with this, please?Thank you

:)

 

100% disk usage when watching 4k videos.

I suggest you to take a trace with WPR (it's a built in tool in Windows 10). And we can see exactly what's causing your video's glitches. Here is the steps;

• Open a command line as an Administrator;
• Type this command "wpr -start generalprofile -start CPU -start gpu -start video"; this will start trace recording.
• While recording the trace, try to work on your system (launch a video) for 1 or 2 minutes max.
• Then type this command to stop trace recording "wpr -stop C:\Temp\MyTrace.etl". Make sure the folder where you record the trace exist.
• Compress the resulting file ( VeryImportant)
• Share it through Send Large Files - Free Secure File Transfer - TransferNow or any other file sharing platform.

I'll analyze your trace file and give you a feedback.

See you

 

Trouble with Sound on videos stopping?

Hi,

There are several factors that may cause this issue. To narrow down the concern, we’d like to ask a few questions.

• When did you start experiencing the issue?
• Have you made any changes prior to this concern?
• Are you getting an error message when the video stop playing?
• Have you tried to clear cached and delete cookies?

For now, we suggest that you follow the troubleshooting steps provided in this article:
Fix sound problems.

 

News video's stop/start.

Hi Carolee,

Thank you for responding.

As per your response I understand that you have issues with Microsoft Edge, do let us know if the issue persists with Internet Explorer as well.

Also, let us know if the issue persists with watching videos on computer as well.

As a workaround, I suggest you to clear cache and cookies from the Microsoft Edge browser and try to watch the videos to check if the issue persists.

Steps:

• • 
    Open Microsoft Edge, click on
    More Action at the right top corner.
    
  • 
    Click on Settings, click on
    Choose what to clear under Clear browsing data.
    
  • 
    Select the Browsing history, caches and cookies and hit
    Clear.
    
  • 
    Close the browser and try to open it again.
    

Reply to the post with required information, we will be happy to help you.