Windows 10: Virtual PC - Resolution issue

I've got a client/Venue that uses a virtual PC as their main server for their business.The issue we are having is that the resolution has reverted to something other than the recommended settings it was on 1920x1080. This had happened after a restart and updates were applied last month or so.No matter what I do I cannot seem to get passed certain screens. I can bring up the settings screen BUT it won't scroll, I can see the bar scrolling down but I just can't see the actual page move.It's been suggested we download programs and do this and that BUT the client doesn't want to involve anything

:)

 

Screen Resolution too big

Hello,

Firstly, try to install all the available Windows Updates and check if it fixes the issue.

I suggest you to change the screen resolution settings and check if it fixes the issue. Follow the steps below:

• Press Windows key and type Change Screen Resolution and click on the option listed.
• Under resolution try changing the resolution settings.

Also try to install the latest drivers from the manufacturer website and check.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Resolution?

Hi Ryan,

Welcome to Microsoft Community.

I understand that you want to change the screen resolution in Windows 10. We will assist you to resolve this issue.

Before we proceed, we require more information to assist you better.

• What are the options you are getting?
• How exactly are you trying to change the screen resolution?

I suggest you to follow the steps provided below to change the screen resolution.

• Right click on desktop.
• Select Display settings.
• Click on Advance display settings.
• Under resolution drop down, you can select the option 1600x900.

Hope this information is helpful. For any further assistance on Windows, feel free to post your query on Microsoft Community Forum.

Thank you.

 

Windows 10 desktop resolution issue

Hi Arindam,

Welcome and thank you for posting in Microsoft Community. We appreciate your interest in Windows 10.

I understand the inconvenience that you are unable to change the screen resolution, we will help you with this issue.

I suggest you to update the Display Adapter Drivers

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Refer to: How to: Install and
Update drivers in Windows 10

Step 2: Please follow the below steps to change the resolution of the screen and check:

• Type Change screen resolution in the Search
  box from the desktop.
• Under Resolution search for the Recommended resolution and click on
  Apply.
• A windows pops up saying "Keep these display settings", then select
  Keep changes.

I would like to inform that, there will be a recommended resolution for all the computers, and if you select more than the recommended resolution the screen would not support for that.

Hope this helps. Feel free to contact us for any further issues on Windows Operating System, we will be
happy to help you.