Windows 10: Virtual Smart Card Error after Machine Resumes From Hibernate

Discus and support Virtual Smart Card Error after Machine Resumes From Hibernate in Windows 10 Software and Apps to solve the problem; I have a UWP application that signs some data using a certificate stored on a virtual smart card on the TPM. Whenever the machine resumes from... Discussion in 'Windows 10 Software and Apps' started by felipet, Nov 29, 2022.

  1. felipet Win User

    Virtual Smart Card Error after Machine Resumes From Hibernate


    I have a UWP application that signs some data using a certificate stored on a virtual smart card on the TPM. Whenever the machine resumes from hibernate, the virtual smart card seems to get in a bad state: when I type in the PIN, the box says "There was an error while validating your PIN. Error Code: 0x8010001F." In the event log I see event 623.The card in Smart Card Reader 'Microsoft Virtual Smart Card 0' has been reset because an application held an exclusive transaction on the card for 5 seconds without activity. If this error persists, the application may not be functioning correctly.

    :)
     
    felipet, Nov 29, 2022
    #1

  2. virtual smart card not found

    I have a "virtual digitalbadge" on my PC, which, I think, is an implementation of virtual smart card technology. I use it to set up a VPN to my partner company.

    When I try to set up the VPN, I often get the message "select a smart cart device". Screenshot:


    Virtual Smart Card Error after Machine Resumes From Hibernate 44cf132c-b921-4da8-bc10-ccd522f1dbe1.png


    The Japanese text means "insert smart card". I can't proceed, since I don't know how to "insert" a virtual smart card.

    I believe this happens consistently after hibernation; a reboot fixes the problem but is a very poor workaround, since it takes about 15 minutes until my PC becomes usable. Of course I could avoid hibernation, but I hibernate for a reason (i.e. I want to
    have the same programs running when I switch my PC on as when I switch it off).

    The same happens whenever Internet Explorer wants to check the certificate on the smart card.

    Is there a tool, a command, a registry entry, anything that helps me "inserting" the smart card without rebooting? Is there a log file or anything else to find out where the process is broken so that I can fix it?
     
    BerndBausch, Nov 29, 2022
    #2
  3. Clark_OT Win User
    Virtual Machine is not reading Smart Card reader and Smart card after Windows update.

    Environment: WIN10 v1607 ENT N 2016 2016 / Virtual Machine - (Physical desktops with updates operate correctly)

    Since installing latest updates, all VM's will not read the certificates. However both objects "SCR35xx Smart Card Reader" and "Smart Card" -ARE- shown in device manager. Certutil commands return "No smart card readers are currently available". Again,
    the Card Reader, Smart Card, and credentials can be read from a physical machine.

    Attempted solutions - 1) reinstalled the drivers, 2) Restarted the Certificate Propagation service 3) uninstall updates (however not successful as once finished, the updates re-install automatically)

    Any help would be appreciated,

    Clark

    ***Modified Title from: Microsoft June 2019 updates broke reading smartcard credentials***
     
    Clark_OT, Nov 29, 2022
    #3
  4. Junaid_A Win User

    Virtual Smart Card Error after Machine Resumes From Hibernate

    Disable PIN caching for Virtual Smart Cards

    Hi,



    Thank you for writing to Microsoft Community forum.



    Pass-through authentication with smart cards work on domain environments. You may want to go through
    Use Virtual Smart Cards to know
    more about the same. As this requires expertise in an environment which has a direct two-way trust relationship, I suggest you to post your query in the
    TechNet forums.



    Regards,
     
    Junaid_A, Nov 29, 2022
    #4
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Virtual Smart Card Error after Machine Resumes From Hibernate

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