Windows 10: Virus prevents me from resetting laptop

Discus and support Virus prevents me from resetting laptop in Windows 10 Gaming to solve the problem; I recently clicked on what I thought was a safe link, however my computer has been acting up since then. Every now and then my wifi becomes useless, it... Discussion in 'Windows 10 Gaming' started by jjcreeza, Nov 12, 2023.

  1. jjcreeza Win User

    Virus prevents me from resetting laptop


    I recently clicked on what I thought was a safe link, however my computer has been acting up since then. Every now and then my wifi becomes useless, it says I’m connected but it doesn’t work, I tried connecting to other wifis but same problem and it works on my other devices. This usually lasts 10 minutes or so then my laptop works again, but happens every hour. I’ve tried running multiple virus checks including avg premium but nothing comes up. I’ve tried resetting through settings, through a usb drive, and restoring the health and everything. I’m unable to go into safe mode as my laptop scre

    :)
     
    jjcreeza, Nov 12, 2023
    #1
  2. n-ster Win User
    n-ster, Nov 12, 2023
    #2
  3. Clem Win User
    Multiple Issues After Resetting Laptop

    Hi,

    I recently reset my laptop and since then I've been experiencing a whole host of issues:

    • Windows search bar doesn't work
    • Shop app won't open
    • Won't allow me to change location settings
    • Clock/calendar on my toolbar is unresponsive when I click on it

    Any ideas what the problem might be, please? Advice / suggestions are very much appreciated!

    Cheers,
     
  4. Virus prevents me from resetting laptop

    error: 0x80070005 prevents installing windows 10 insider preview 14901

    Hello,

    This issue might be due to the anti-virus software or corrupted Windows Update Components.

    I suggest you to hard reboot the computer and perform the below.

    Method 1:

    Step 1: I suggest you to uninstall the anti-virus software installed on your device and check for the updates.

    If the issue still persists,

    Step 2: I suggest you to
    run the Windows Update troubleshooter and check.

    Windows Update Troubleshooter resolves problems that prevents you from updating windows.

    Steps:

    • Press Windows key and type
      Troubleshooting.
    • Click on Troubleshooting and click on
      View all in the left pane.
    • Select Windows Update to run the
      Windows Update Troubleshooter and follow the on-screen instructions.

    If the issue still persists then,

    Method 2: I suggest you to perform
    Clean boot to avoid any third party software conflict.

    Disclaimer: Putting your system in
    Clean Boot
    state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

    How to perform a clean boot in Windows

    Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

    Hope it helps. Reply to the post with an updated status of this issue, we will be happy to assist you further.
     
    Anju Thekkethil, Nov 12, 2023
    #4
Thema:

Virus prevents me from resetting laptop

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