Windows 10: virus reappearing over and over again after multiple deletions

I have a virus on my computer that has been here for many weeks and won't go away. I have tried many times using malwarebytes/windows defender to delete it neither detect it. I know where the virus is located, in program data, under a folder name wssyfif. it has a manifest json and .js file along with a png and a file just named reer with no file extension. what it does is on chrome it will add a random extension named "VChromeGoogle" that is able to have access to all of my sites and I've had my instagram, twitter, and email account all hacked and passwords changed even after using 2fa. eve

:)

 

Reappearing files I deleted

Hi Aleander,

Thank you for posting in Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

I suggest you to follow the below steps to delete the folder and check if it's reappear.

• • 
    Open the Command prompt with admin (Windows +x and select Command prompt).
    
  • 
    In the command prompt, type the command below and press enter.
    
    NOTE: Substitute
    Full Path of Folder within quotes below with your folder's full path within quotes instead.
    
    RD /S /Q "Full Path of Folder".
    
  • 
    The folder should now be deleted.
    
  • 
    Close the command prompt.
    

Please reply to us with the status of the issue and check if it helps.

Thanks.

 

Deleted account keeps reappearing

Hi,

Thank you for posting your query in Microsoft Community.

Is it still appearing no matter how you try to delete? I suggest you to follow the steps below to remove user account from your computer, and check if it helps. Try the ones you’re comfortable with.

Step 1: Steps to Remove a User Account in Settings

• 
  Press Windows
  key, click on Settings.
  
• 
  Click on Account, click on
  Family and other users.
  
• 
  Select the user you want to delete under
  Other users and click on Remove.
  
• 
  Accept the UAC (User Account Control) prompt.
  
• 
  Select Delete account and data if you wish to delete account and the data and follow onscreen instructions.
  

Step 2: Steps to Delete a User Account in Command Prompt

• 
  Press Windows + X keys from the keyboard, select
  Command Prompt (Admin).
  
• 
  Type net user and hit Enter
  to list the user accounts on your device.
  
• 
  Type net user "User account”
  /delete and hit Enter to delete the user account.
  

Step 3: Steps to Delete a User Account in Run command.

• 
  Press Windows + R and type netplwiz, press
  Enter.
  
• 
  Select the User account, click on the
  Remove button.
  

Regards.

 

Deleting multiple documents

That is simply more steps. What I want is for it to automatically select the next document in the list... so all I have to do is keep hitting delete. I know how to highlight sections or multiple documents... But I shouldn't have to select multiple at
a time. As it is now, I have to physically select the next document in the list then hit delete.

For example, in Outlook, I can run down my list of emails for the day and just hit delete. Fast and simple.

I was once able to do that in Explorer.