Windows 10: Virus Remediation Incomplete After Running Scans

After looking at the Protection History, I see I have a threat or virus flagged as Severe remdiation imcomplete. After running a Full and Offline scan, the threat is still there.If MS sees the threat, why doesn't it remove it ? How do I remove it myself ?

:)

 

Remediation Incomplete Message

Remediation Incomplete Message

I had a Trojan threat that indicated a virus was in Temporary files. I ran CCleaner to clear temporary files. I then checked Windows Security and it said my Virus and Threat Protection was ok. See screenshot.

Later, I rechecked Protection History and found the Remediation Incomplete message. See screenshot. I read that sometimes this message can appear after clearing a virus threat.

I ran CCleaner again and also Malwarebytes. I also did a Full scan on Windows Defender. In all scans they did not show I had any virus issues.

So, how should I treat the Remediation Incomplete message?

Thanks,
Jerry

Windows 10

 

Windows Security Protection History-remediation incomplete

Windows 10 security found two trojans that are now listed in my protection history as severe-remediation incomplete. And yet my virus and threat protection shield icon has a green checkmark. What if anything should I do? Why does it say remediation incomplete?

A manual scan by Malwarebytes identifies zero threats.

 

Windows Security Protection History-remediation incomplete

I went to a website on Edge chromium. The was an audio message saying my computer was locked. It turned out it wasn't. I closed the browser, and opened Windows security. Two trojans were listed in protection history as severe - status:failed - remediation
incomplete. A further scan by malware bytes revealed no threats. The two trojans were Skeeyah.A!rfn and FakeAlert!MSR