Windows 10: Virus scan options missing - quick scan only, advanced scan crashes

Discus and support Virus scan options missing - quick scan only, advanced scan crashes in AntiVirus, Firewalls and System Security to solve the problem; Title pretty much says it all - my Windows Defender "Virus & threat protection" window shows only the "scan now" button with no quick/full/custom... Discussion in 'AntiVirus, Firewalls and System Security' started by JMUDoc, Sep 24, 2019.

  1. JMUDOC
    JMUDoc Win User

    Virus scan options missing - quick scan only, advanced scan crashes


    Title pretty much says it all - my Windows Defender "Virus & threat protection" window shows only the "scan now" button with no quick/full/custom options. See screenshot.


    Virus scan options missing - quick scan only, advanced scan crashes [​IMG]


    In addition, clicking "Run a new advanced scan" causes a brief wait-pointer before the window simply closes.

    Is there a way to restore access to the scan options?

    Many thanks,

    Mark A.

    :)
     
    JMUDoc, Sep 24, 2019
    #1
  2. SWARFEGA
    swarfega Win User

    Virus scan options missing - quick scan only, advanced scan crashes

    What version of Windows 10 are you running, that screen looks rather different to mine.

    In mine we have Scan options


    Virus scan options missing - quick scan only, advanced scan crashes [​IMG]


    Which takes you to this option where you can choose quick, full or custom.


    Virus scan options missing - quick scan only, advanced scan crashes [​IMG]
     
    swarfega, Sep 24, 2019
    #2
  3. BREE
    Bree Win User
    Virus scan options missing - quick scan only, advanced scan crashes

    The last version in which this screen was named 'Windows Defender Security Centre' was 1803. From 1809 on it was renamed 'Windows Security'.


    Virus scan options missing - quick scan only, advanced scan crashes [​IMG]


    Clicking 'Run a new advanced scan' should give you all the scan options.


    Virus scan options missing - quick scan only, advanced scan crashes [​IMG]


    Try running SFC /SCANNOW in a Command Prompt (Admin) to find and repair possible system corruption.
     
    Bree, Sep 24, 2019
    #3
  4. JMUDOC
    JMUDoc Win User

    Virus scan options missing - quick scan only, advanced scan crashes

    Virus scan options missing - quick scan only, advanced scan crashes

    Title pretty much says it all - my Windows Defender "Virus & threat protection" window shows only the "scan now" button with no quick/full/custom options. See screenshot.


    Virus scan options missing - quick scan only, advanced scan crashes [​IMG]


    In addition, clicking "Run a new advanced scan" causes a brief wait-pointer before the window simply closes.

    Is there a way to restore access to the scan options?

    Many thanks,

    Mark A.
     
    JMUDoc, Sep 24, 2019
    #4
Thema:

Virus scan options missing - quick scan only, advanced scan crashes

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