Windows 10: Voice chat option (or maybe microphone) has stopped working while i was using bluetooth...

submitted by /u/dhruv572
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:)

 

Can't hear other programs' sound when using Bluetooth headsets with voice chat applications on Windows 10

This happens on both my Windows 10 systems, a late 2012 iMac and a custom-built PC using an ASRock Z170 motherboard and an Insignia Bluetooth dongle.

When using either Discord or Mumble and either Apple AirPods or a Bose QuietComfort 35 headset, I cannot hear sound from any other application unless I set the output device to the "Hands-Free Device" instead of the "Stereo Headphones" device.

The problem with that is the "Hands-Free Device" has only one sound quality option, 8 KHz, which is nowhere near the 44.1 KHz default of the "Stereo Headphones" output device. When I select the "Stereo Headphones" device the sound is great, until I open either of the mentioned voice chat applications, whereupon I can't hear anything until I close that program. Also, my mic does not work unless I re-set the communications device or default device to the hands-free option. If I set the hands-free device as the communications device, everything in the voice chat app works, but no other program has any sound.

I believe this is because the "Hands-Free" and "Stereo Headphones" devices are two separate Bluetooth services, and the Hands-Free device is activated whenever the voice chat is engaged, and remains that way until the "call" is over. I realize the "Communications" tab in the sound control panel is supposed to fix this sort of thing, but it changes nothing in this scenario.

Any ideas?

EDIT: I've read the suggestions in this post, which I just discovered, and none of that works:

• Removing the Hands-Free Telephony service removes the mic.
  
• Changing the "Exclusive Mode" setting on any playback or recording device does not resolve the problem. Sometimes it does temporarily, then it reverts back to the problem described above within 5 minutes or so.
  
• Disabling audio enhancements does nothing.
  

 

Sennheiser GSP 350. Microphone stops working when I open any game

Wow, ok. I think I've fixed it by accident while fiddling around.

It appears to be the Realtek audio being the issue here. I don't use my onboard sound card as my headset is a USB headset only and my speakers are plugged into an ASUS sound card.

Step by step fix:

• I went into recording devices
• I enabled STEREO MIX (Realtek High Definition Audio)
• Then I set that Stereo Mix as the DEFAULT DEVICE (At this point it took over both input and output devices without my permission )
• Then set my Sennheiser headset as default recording and playback devices in their respective windows even though they both still said they were the default devices when they weren't

Headset microphone is currently functioning while in game now. I'll update the thread if it goes again. Should I completely disable Realtek audio??? Or will windows just force it to work again?

 

all voice chat not working.

After the august 10th 2019 windows updates. Any voice chat service that I have used in the past has stopped working completely. Other people can hear me but I cannot hear them. I have restarted my computer numerous times, I have played around with all
my sound settings and app permissions but to no avail. Any suggestions as to what would fix this issue would be very appreciated.