Windows 10: Voice in my bluetooth headphones stutter while I connect it. Already using updated version...

Voice in my bluetooth headphones stutter while I connect it. Already using updated version of driver. Please fix this issue as soon as possible.

:)

 

Bluetooth Headphones only connect to voice and music

Today my headphones started to only use voice and music, when yesterday [the day i got them] they did all noise. I have re paired the headphones to the computer, remove and re add them to the computer list, and remove the computer from the headphones bluetooth
list. Everytime I reconnect them they just say connected to voice and music.

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

Bluetooth headphones are listed as 'connected' instead of 'connected to voice and music'

headphones suddenly stopped playing audio during a film and gave the standard 'mobile device lost' message, upon checking my Bluetooth device list in order to reconnect it, the headphones were listed with the standard 'connected to voice and music' status, so I took the approach of manually disconnecting and reconnecting the headphones the 'that didn't work, please make sure device is still discoverable' and after restarting both computer and headphone Bluetooth device list, the status has become fixed as 'connected' I am unable to manually connect the headphones to audio input or output and the device does not appear on the 'add a device' list

thus far i have restarted all bluetooth services, checked for driver updates, run the bluetooth troubleshooter, and restarted both computer and headphones with still no change, there does not appear to be issues with overall audio as the monitor speakers are still able to play audio