Windows 10: Volume control

I am unable to mute the volume control button. Can you help? Thanks. Ann Rice

:)

 

volume control error

Hi Akash,

The issue with volume control could have happened due to the corrupted or outdated driver. To resolve your issue, we suggest that you follow the 2 methods below:

Method 1: Run the Audio Troubleshooter on the system.



Windows 10 has a built-in troubleshooter to check and fix issues with Sound. We would suggest you run this troubleshooter to check if the issue is with your Audio



Refer these steps:

• Press Windows key+X, select Control panel.
• Change the view as an option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel
• Run the playing Audio troubleshooter

Method 2. Uninstall and reinstall the latest drivers from the manufacturer website.

Follow the steps to update the audio drivers:

• Press Windows key + X key and click Device Manager.
• Expand the Sound, Video and game controllers.
• Right-click on the Sound card and click on Uninstall.
• Install the latest audio driver from the manufacturer website.

Let us know the result for us to assist you further.

 

Volume Control

Hi, Tobe.

Thank you for posting your query in Microsoft Community.

Before we proceed, I would like you to provide the information stated below:

• Are you referring to the system volume control or any other music software that you are using?
• Are you increasing it using the keyboard arrows or through the dedicated volume button that is present in your system?

If you are referring to the systems volume control then I would suggest that you increase and decrease the volume by using the lest and right arrow keys and check if the same issue exist.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly

 

controling volume...

Completely agree with you, but the best thing to do is to vote for this feature here:

http://windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/1549681-control-ringtone-and-media-volume-separately