Windows 10: Volume down button mutes windows sound

Hello!For around a couple weeks now, the volume down key on my laptop as well as my wireless keyboard mutes/unmutes the sound instead of turning it down.I'm assuming that it is a Windows issue since it is happening on both keyboards.I believe that it started happening after the last Windows update.I have restarted the laptop, disabled all non-Microsoft services, reinstalled all keyboard input devices and started Windows in safe mode but it didn't help.Windows 11 Home Version 24H2 Build 26100.2605Asus ROG Zephyrus G15 R9 5900HS + RTX 3060**** moved from german to english Community ****

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Sound muted if changes volume while playing

Hi everyone, I have a rather odd problem.

My sounds seem to works fine, however if I change volume while sound is playing, the sound is muted. It happens every time doing so.

My laptop is running windows 10 and sound is played through computer's internal speakers.

Here are what I tried and found.

1. Use built-in player in windows 10 to play a video, volume is set to 30 at the beginning. Pause the video and change volume to 80, then resume playing. Everything works fine.
   
2. Again, play a video with volume set to 30 at first, this time increase volume while video is still playing, sound is muted as soon as I click the volume bar.
   
3. After step 2, sound is still muted even I decrease volume back to 30.
   
4. Volume bar is always available during the test, and there is no error notification.
   
5. I thought it was a driver issue so I re-installed sound card driver with latest official one.
   

I can’t try a system restore since it is the laptop for work.

 

Volume goes to zero and mute.

Hi William,

If the volume of your computer automatically mutes, it could be that the audio drivers are corrupted or damaged, or that there are software conflicts occurring within the system. As a first troubleshooting step, we suggest that you run the audio troubleshooter
and lets Windows find and automatically resolve problems with your audio. Here's how to run the audio troubleshooter:

• Select the Start button, then type troubleshoot, and select
  Troubleshoot from the list of results. From there, select
  Playing Audio > Run the troubleshooter.

If the troubleshooter does not help resolve the problem with your volume settings, we suggest that you check Device Manager and update your sound card drivers. Updating would replace any corrupted or damaged components of the audio driver. Here's how to
update your audio drivers through Device Manager:

• Open the Start button, then type device manager, and select
  Device Manager from the search results.
• Under Sound, video and game controllers, right-click your sound card driver, then select
  Update Driver.
• Select Search automatically search for updated driver software.

If Windows doesn't find a new driver, you may look for one on the device manufacturer's website and follow their instructions on how to install their driver.

If the above steps doesn't resolve the problem, feel free to post back to us.

 

Volume Mixer not showing muted app

The application was muted on Windows 10 with November update. Now I am using Anniversary update, on build 14393.10

The initial step did not help make Banished show up in the Volume Mixer, nor did the article.