Windows 10: Vunerable Driver and Alienware laptop applications not responding, why? what can i do?

I have Restarted and tried to close everything in task manager and Delete all my Temp files but it’s still not responding and being slow, idk what a driver is please help i need to do a paper for school :/

:)

 

Dell Alienware Laptop having a Identity Crisis

Have you been on the Dell Community Alienware laptop forum? If not I suggest you give that a try since there are those there more familiar with the Alienware's.
https://www.dell.com/community/Alien...enware-laptops

 

Alienware Laptop seemingly reset while i was in the other room, now things aren’t working.

Hi

Welcome to Microsoft community.

I understand the issues you're experiencing with your Alienware laptop. It seems that while you were away, your laptop underwent some unexpected changes, such as the background resetting, missing files in File Explorer, and the absence of certain desktop applications. Additionally, you're encountering messages indicating that certain apps or components are missing, such as the NVIDIA driver and the need for a new app to open the MyAlienware link.

Given the sudden changes and the messages you're receiving, it's possible that your laptop experienced a system glitch or an unexpected reset. Here are a few steps you can try to troubleshoot the issue:

1. Restart your laptop: Begin by restarting your laptop to see if it resolves any temporary software issues. Sometimes a simple restart can help restore missing files and resolve minor glitches.
   
2. Scan for malware: Run a thorough scan for malware or viruses using your preferred antivirus software. Malware can sometimes cause unexpected changes to system settings and files. Ensure that your antivirus software is up to date and perform a full system scan.
   
3. Restore from a system backup: If you have a system backup or restore point created before the issue occurred, you can try restoring your laptop to that point. This can help revert your system settings and files to a previous state.
   
4. Reinstall missing applications: If certain desktop applications are missing, you may need to reinstall them. Visit the official websites of the applications or use their installation files to reinstall them on your laptop.
   
5. Update NVIDIA drivers: Since you mentioned that NVIDIA is not installed, it's important to reinstall or update the NVIDIA graphics drivers. Visit the NVIDIA website and download the latest drivers for your GPU model. Follow the instructions provided by NVIDIA to install the drivers correctly.
   
6. Contact Alienware/Dell Support: If the above steps don't resolve the issue, it would be best to reach out to Alienware/Dell support again. Provide them with a detailed description of the problem and the troubleshooting steps you've already taken. They should be able to provide further assistance or guide you through additional troubleshooting steps.
   

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Why is Microsoft downloading "Alienware" by Dell on my Lenovo laptop?

Hi John DeV,

Although the show/hide updates would probably work, the Alienware control panel was already part way through the update when I paused it so it wouldn't stop the update anyway. So, I did the update and went to look at the history of the update. While it said the Alienware "driver" was updated, I went to the "driver" folder and it didn't show any update that had been done for "Alienware". I also looked into deleting the program again and it was no longer listed at all.

This is strange as it looks like it isn't on my computer since there is no driver or program listed but it is shown on the "Windows update" history. Why would it be listed if it isn't on the computer? This whole "Alienware" thing is very strange to say the least as I said earlier this is a Lenovo laptop not a "Dell" Alienware laptop so, why would Microsoft update this program in the first place?

Wondering,

Elaine

P.S. Thanks for all your help!