Windows 10: Вылеты в различных приложениях. Cyberpunk, Hogwarts Legacy, Discord

Недавно собрал новый компьютер- поставил оригинальные драйвера также перепроверил несколько раз. Проверил жесткие диски, оперативную память, видеокарта и процессор не греются, по техническим характеристикам всё идеально. Однако в обеих играх и приложении Discord происходят внезапные завершения процессов. С киберпанком, допустим, одновременно с прерыванием в просмотре событий следующая ошибка: Служба "GameInput Service" неожиданно прервана. Это произошло раз: 6. У самого exe файла в сведениях о проблеме:Неправильный путь приложения: C:\Users

:)

 

Hogwarts Legacy and Jedi Survivor keep crashing

I built a new pc with rtx 4070 and ryzen 77800x3d as well as 32gb ddr5 ram and msi pro b650-p ddr5 wifi motherboard. All my games are running fine except Jedi Survivor and Hogwarts Legacy. All Drivers are up to date, as well as .net runtime, directx and windows. All In-Game Overlays are deactivated and Powersupply is also working. Most of the time the games crash with the error message DXGI\_ERROR\_DEVICE\_REMOVED with Reason: DXGI\_ERROR\_DEVICE\_HUNG. For Hogwarts Legacy its: "ErrorMessage": "LowLevelFatalError \[File:Unknown\] \[Line: 715\] \\nhr failed \\n at W:/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:503 \\n with error DXGI\_ERROR\_DEVICE\_REMOVED with Reason: DXGI\_ERROR\_DEVICE\_HUNG\\n\\n\\n\\n",

Jedi Survivor has a similar error message.

I checked all my components for damage, ran windows memory diagnostic and uninstalled and reinstalled my graphics driver. I also played with registry, but that didnt work either.

I dont know what to do anymore. Plz help

 

Can I play Hogwarts Legacy on a HP 15.6" Laptop with Intel Core i5? If not, what would be the best laptops for this game?

I need to buy a new gaming computer and I was looking for the most affordable options like the HP 15. I just want to make sure that games such as Hogwarts Legacy can run smoothly without crashing. I don't care for amazing graphics or any other add on as long as it runs at a normal rate.

 

discord

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues in downloading Discord app on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• What is the complete error message that you receive when you try to install Discord?
  

• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

If you are using an anti-virus, I would suggest you to disable it temporarily and check.



Note: If you disable the security software or firewall, the system might be temporarily exposed to security threats and risks. Please make sure to turn it on after performing the steps.



If disabling the anti-virus doesn’t help, we can perform a Clean Boot on the computer.



Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer.
However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



To perform a clean boot on the computer refer to the article How to perform a
clean boot in Windows.



If performing a clean boot fixes the issue then, please refer to the section
How to determine what is causing the problem after you do a clean boot
to check which program is causing the issue.



Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.



If Clean Boot doesn’t work, we can create a new user account and check.
Refer the article Create
a local user or administrator account in Windows 10.



You can also try removing the left over files of Discord by following the steps mentioned below:

1. Press Window logo key + R to open Run window.
   
2. Type %appdata% and press
   Enter.
   
3. From the path that will open delete the %AppData%/Discord and %LocalAppData%/Discord folders.
   
4. Restart your computer in the end.
   

Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator