Windows 10: W10 crashes instead of going to sleep

Every once in a while my Windows 10 system crashes when I told it to sleep by pressing the on-off hardware button configured for Sleep or by reaching the time limit to stay awake without activity. This is annoying because I need to go through data recovery for all open apps, file explorer windows are gone, unsaved data in the browser is lost, ... At https://www.dropbox.com/scl/fi/zcaqc7laej7su3cbklmgm/SystemEvents.txt?rlkey=h3gatqp5a79iwal5l9zyg5ail&dl=0 please find an excerpt of all Error, Critical and Warning events which I could find in the System event log after the restart, back to th

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Entering Away Mode instead of Sleep as a result of system idle?

Thanks for your comment - your solution would surely work as well!

What I ended up doing is that...

1. I set the system's sleep & hibernation timer to "Never" as you suggested and...
   
2. I created a .bat file, which sends the system into sleep after a certain idle period. Due to my Away Mode Policy, the computer does not go to normal Sleep, but instead goes into Away Mode instead, because the .bat file is considered as "User intiated action"
   
3. I then scheduled the .bat file to be run after a certain time period of idle with Task Scheduler
   

Kind regards,

Joona

 

Windows 10 laptop cannot sleep, restart instead.

Hi,

My system restart instead of sleep, can anyone support for this problem?

Regards,

 

Computer turning off instead of going to sleep

Hi, so I've been having an issue for a few weeks now where when my computer should be going to sleep (both manually and by going idle), it instead just shuts down. Here is a post I had made on Reddit describing the issue (between the dotted lines):

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So for the past week or so, whenever I put my computer to sleep manually or when it goes to sleep for being idle based on my power settings, it just turns off completely instead of going to sleep.

I've tried Googling this and most sites offer "solutions" to try, such as this page: Computer Shuts Down When Put to Sleep: 5 Ways to Fix it . Most of these pages suggest that a main culprit for this is that the Intel Management Engine Interface needs to be updated in Device Manager. However, I have an AMD processor and this IMEI is not there.

I've tried pretty much any solution I can find on these sites, including:

• Checking my Power Settings; settings are set to Screen turn off after 15 minutes and Sleep after 30 minutes.
  
• Update IMEI; as mentioned, I do not have this option.
  
• Make sure Power Saving mode is enabled in BIOS; I looked in my BIOS and could not find this option anywhere. Here's all the Power options supposedly in my BIOS: imgur.com (there was one more called Package Power Limit Control set to Auto)
  
• Run the Windows Power troubleshooter; This didn't have any results.
  
• Run Power Efficiency Diagnostics Report in Command Prompt; This scan report did say there were some issues with 'USB Suspend:USB Device not Entering Selective Suspend' but it specifically states "Note that this issue will not prevent the system from sleeping."
  

Not really sure what else to do here. If anyone has any suggestions, it would be appreciated. System specs:

OS: Windows 10

Processor: AMD Ryzen 5 5600X

GPU: NVIDIA GeForce GTX 1060

Mobo: ASUS Tuf Gaming X570-Plus

-------------------------------------------------------------------------------- (end Reddit post)

The only response I got was someone telling me to open Command Prompt and type in powercfg –restoredefaultschemes , and gave me a webpage with other powercfg commands. I ran powercfg –restoredefaultschemes and it solved the issue... for about a week. It has since started going it again. I've ran the command again and its not helping. Sometimes it goes to sleep but most times it shuts down.

I looked at some of the other powercfg commands and I ran /systempowerreport to see if it would tell me anything. I've attached screenshots because it's a little beyond my knowledge of what to make of this report. As you can see, sometimes instead of going into Sleep, there is an 'Abnormal Shutdown'. I looked in the report at each of the Abnormal Shutdowns but I don't know what it means. The number next to "SystemSleepTransitionsToOn" is is "1" or "3" for most of them, "27" for one of them.

Anyone have any ideas what could be going on?

Thanks!