Windows 10: W10 explorer stops working / restarts at random

Discus and support W10 explorer stops working / restarts at random in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi gents, I'm running W10 21H1 19042.1526 on a 9400F and 1070ti with 32GB of DDR4-3200.The past couple of weeks, I've noticed explorer.exe would stop... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by nicky9499, Mar 5, 2022.

  1. nicky9499 Win User

    W10 explorer stops working / restarts at random


    Hi gents, I'm running W10 21H1 19042.1526 on a 9400F and 1070ti with 32GB of DDR4-3200.The past couple of weeks, I've noticed explorer.exe would stop and restart at random.Like, really really random. Sometimes once every few days, other times a few times a day.Sometimes when I'm moving lots of files around, other times when I'm doing nothing but browsing in Firefox. Explorer restarts immediately, night mode color temp also temporarily turns off and on, if active.I really don't know where to start, that is literally all the observations I have.Nothing major, but still an annoyance esp

    :)
     
    nicky9499, Mar 5, 2022
    #1

  2. Internet Explorer has stopped working

    Hi,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing in accessing Internet Explorer on your device as it crashes.

    Do let us know:

    • If you have made any changes to the operating system that might have resulted in causing this issue?
    • If you were able to see any error code/ error message when Internet Explorer crashes?

    Try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

    • Press Windows key, type troubleshooting
      and select it.
    • Click on View all in the left pane.
    • Click onInternet Explorer Performance and follow the onscreen instructions.

    Step 2: I suggest you to perform some of the troubleshooting steps from the link below link, Turn off add-ons, Reset Internet Explorer Settings, Open the page in Compatibility View etc. and check if it helps:

    What to do when Internet Explorer isn't working

    Disclaimer: The Reset Internet Explorer Settings
    feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you
    use the Reset Internet Explorer Settings feature. Also re-enable the add-ons..

    Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.
     
    Deepika Gowda, Mar 5, 2022
    #2
  3. random restarts

    Hi,

    If a Windows computer random restarts, the device usually have some damaged system components. For us to provide an accurate solution, we would need you to answer the following questions:

    • Which build, version and edition of Windows is installed on your computer?
    • What changes have you made to the device before this issue occurred?
    • What troubleshooting steps was already performed to your laptop?

    In the meantime, it will be best to make sure that the latest update of Windows is installed on your device. If the same issue happens after installing Windows Update, we suggest running the power troubleshooter. To do so, follow these steps:

    • Open the Control Panel.
    • Using the search bar at the upper-right corner, type troubleshooting.
    • From the search results, click on Troubleshooting and then select System and Security.
    • Click on Power and then follow the prompts to successfully run the tool.

    We are looking forward to your response.
     
    Darleen Pen, Mar 5, 2022
    #3
  4. TinoArts Win User

    W10 explorer stops working / restarts at random

    Drag and drop stops working at random

    Drag and drop functionality stops working at random. Sometimes it works for a whole day, sometimes it stops working after an hour of PC usage. I can't drag any file in explorer, nor in my desktop. And drag and drop functionality stops working in some apps
    as well (including Photoshop and Illustrator, which is a killer since I work as a designer).

    So far I haven't found any other solution than a full restart.

    I have tried the following:

    1. Restarting, killing the explorer.exe process
    2. Disabling any process/service that might have something to do with it
    3. pressing the ESC key (I found this solution online, it worked for many)
    4. killing the Synergy process (worked for many as well, but I don't have Synergy even installed)
    5. Editing the EnableLUA registry (worked for many as well)
    It is really time-consuming when I have to restart the machine, with many huge work-in-progress documents, Chrome tabs and programs opened.

    Do anyone know what the issue might be?

    Thank you very much.
     
    TinoArts, Mar 5, 2022
    #4
Thema:

W10 explorer stops working / restarts at random

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