Windows 10: W10 pc recently started crashing when attempting sleep mode.

Discus and support W10 pc recently started crashing when attempting sleep mode. in Windows 10 Ask Insider to solve the problem; I've been dealing with this issue on my pc for about 3 weeks and at my wits end. Any help would be greatly appreciated. Looking at the event viewer I... Discussion in 'Windows 10 Ask Insider' started by /u/LamentableFool, Feb 4, 2020.

  1. W10 pc recently started crashing when attempting sleep mode.


    I've been dealing with this issue on my pc for about 3 weeks and at my wits end. Any help would be greatly appreciated.

    Looking at the event viewer I see this critical error after every crash and boot. "Kernal-power event ID 41 TaskCategory 63" and an error under that "EnhancedStorage-EhStorTcgDrv EventID 10 TaskCategory Driver"

    I've looked that up and found a recurring pattern of Crucial SSD having this driver issue. Which I do have a Crucial mx100.

    Using this program WhoCrashed, that analyzes minidumps. It found this.


    crash dump file: C:\WINDOWS\Minidump\020420-8546-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x1C14E0) Bugcheck code: 0x9F (0x3, 0xFFFFAA0F7B515B30, 0xFFFF808510A6F8B0, 0xFFFFAA0F8CBBDA40) Error: DRIVER_POWER_STATE_FAILURE file path: C:\WINDOWS\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time. This is likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. crash dump file: C:\WINDOWS\MEMORY.DMP

    This was probably caused by the following module: ntkrnlmp.exe (nt!MmTrimAllSystemPagableMemory+0x24477) Bugcheck code: 0x9F (0x3, 0xFFFFAA0F7B515B30, 0xFFFF808510A6F8B0, 0xFFFFAA0F8CBBDA40) Error: DRIVER_POWER_STATE_FAILURE Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time. This is likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    Things I've tried: I've updated crucial ssd firmware with their program on their website. I've flashed my bios to the latest version on Asrock's website. ran SFC /SCANNOW, it found no issues. Ran Windows Memory Diagnostic, no errors. Updated Intel Management Engine Interface driver. Disabled hibernate, disabled fast boot. I also ran Driver Verifier and crashed on boot up 100% of the time with this wdf01000.sys failing but not sure if that means anything other than there is potentially a broken driver somewhere.

    Please help me!

    EDIT: Other things I've tried and forgot to mention. Updated Nvidia video card drivers. And did a full scan with windows defender and malwarebytes, both zero detections.

    submitted by /u/LamentableFool
    [link] [comments]

    :)
     
    /u/LamentableFool, Feb 4, 2020
    #1

  2. Sleep mode

    Hi Adam,

    For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

    • Have you made any updates to your computer before experiencing this issue?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you refer to this thread and follow the answer of Andre
    Da Costa to troubleshoot the issue with sleep mode missing.

    You can also refer to this article that was
    created by Andre Da Costa to enable sleep mode.

    Looking forward to you response.
     
    Reymichael Ros, Feb 4, 2020
    #2
  3. Persistent Crashing While Sleep Mode - Bug Check

    Hello folks! I'm having a concerning issue with my recently built Windows 10 machine. Below are my system specs, symptoms of issue, steps to reproduce, troubleshooting steps taken, and an attached minidump (MEMORY.DMP).

    System Specs

    CPU: Intel i9 9900k @ 4.7ghz

    Mobo: ASUS ROG Maximus XI Hero (Wi-Fi)

    RAM: 4x8gb Corsair Vengeance RBG DDR4-3600 C18 @ 3200mhz [XMP Profile]

    GPU: EVGA RTX 2080

    All drivers are up to date and verified intact

    Symptoms

    • When attempting to sleep, computer will frequently sleep fine for up to 3-4 hours, waking as normal.
    • However, when gone and set to sleep for 6+hrs, system is off and boots cold.
    • Event Viewer inconclusive, reveals that prior shutdown was unexpected, did not cleanly shut down, and generally indicates a crash.
    • Event Viewer reveals Error Level Event:
      • "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8012126b378, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 7a6ff501-6edc-4660-907b-23ae49f400a1."
    • Specific bugcheck code varies. Most frequently 0x00000133 and 0x00000001.

    Steps to Reproduce

    1. Initiate sleep
    2. Wait several hours (most recent occasion was 7.5hrs)
    3. Attempt to wake, find powered off
    4. Boot cold
    Notably, problem presents regardless of if computer entered sleep from inactivity or if manually set to sleep.

    Troubleshooting Steps Taken

    Steps taken in rough order:

    1. Disable Fastboot in both BIOS and Windows
    2. Disable Hibernate
    3. Check powercfg for wake requests (find none)
    4. Disable all possible wake requestors (notably network wake)
    5. Verify driver integrity and updates
    6. Verify disk and operating system integrity
    7. Verify memory function with memtest86 and other stress testers (Passed with flying colors)
    8. Verify CPU and motherboard function with stress testers (Passed with flying colors)
    9. Disable all overclocking and repeat testing
    So far, none of these troubleshooting steps have resolved the sleep issue.
    I've attached the most recent MEMORY.DMP here
    .

    I'm at wits end. As a layperson I've done all the troubleshooting I can reasonably find recommended. I've been unable to find any additional leads online to try anything else. Please help!
     
    Teamster22, Feb 4, 2020
    #3
  4. W10 pc recently started crashing when attempting sleep mode.

    w10 pc goes sleep mode while using

    Im using w10 pc. I have a problem. While using pc it goes to sleep mode. If it wakes up again goes to sleep mode. Its irritating while in work. What do i do...

    **Post has been moved by the moderator to the appropriate category**
     
    AntonyWinner, Feb 4, 2020
    #4
Thema:

W10 pc recently started crashing when attempting sleep mode.

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