Windows 10: W10 stuck in Login screen, USB kb and mouse not working

Discus and support W10 stuck in Login screen, USB kb and mouse not working in Windows 10 Support to solve the problem; So I have W10 since the release, clean install, and had no problems at all. Last night I just turned off my PC without any problems. But when I start... Discussion in 'Windows 10 Support' started by Smoofie, Oct 16, 2015.

  1. Smoofie Win User

    W10 stuck in Login screen, USB kb and mouse not working


    So I have W10 since the release, clean install, and had no problems at all. Last night I just turned off my PC without any problems. But when I start it now, it is stuck in the W10 login screen. I do see the time and date, and the clock on the login screen is working. If I shut down the PC by pressing the power button I also see the shut down screen with my account name. So it isn't frozen.

    It seems my USB keyboard and mouse aren't working when booting into W10. I can't even press f8 to boot into safe mode. The kb and mouse are working in UEFI and when booting to the USB repair/installation drive. They also still work in the Windows 7 installation I have on my other SSD which I connected. But I have to boot w7 from the USB repair/install drive and press the "boot another OS menu". When I don't do that and get get the regular w10 menu to ask for which OS to boot into, the kb and mouse aren't working either.

    Is there any way to fix it? Sadly enough, I removed my backup image and some recent restore points some days ago, so I only have one from months ago. I do know I tried installing some w10 updates , some of them kept failing to install. I can get my hands on a ps/2 keyboard tomorrow, so I might be able to boot into w10 then. But I still don't know how to fix it then. I can't imagine that the w10 USB drivers or something are gone or broken.

    :)
     
    Smoofie, Oct 16, 2015
    #1

  2. USB keyboard & mouse not working after W10 upgrade

    I carry out W10 upgrade at end of upgrade it reboots and takes me to the login screen ..... at that point all USB ports have failed - unable to use keyboard or mouse - so failure at first boot up.

    Applications & files are there - just can't access them as no USB

    On roll back all USB working fine .......... so proving its a W10 upgrade issue
     
    Sargan_499, Oct 16, 2015
    #2
  3. OliCoon Win User
    USB Mouse suddenly not working

    Today, I was updating and restarting my laptop, it's a year-old Toshiba. Once it had restarted, it was stuck on a blank screen with only a loading wheel. It was like this for some time, and then I was advised to unplug my USB mouse.

    I unplugged it, and it immediately when to the login screen. Just like that.

    However, when I plugged the mouse back in, it would not work, as if Windows did not recognize it. It is a battery-powered Logitech wireless mouse that has worked flawlessly before, and it is on, has new batteries, and works perfectly fine.

    Please help!
     
    OliCoon, Oct 16, 2015
    #3
Thema:

W10 stuck in Login screen, USB kb and mouse not working

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