Windows 10: W10 upgrade has borked microphone output.

I've opened every privacy button for mic and camera. Two different headsets are the same. My arctis 5 and logitec sets receive sound but have no mic output at all, in the sound settings or other software tests [Discord, Teamspeak]. I have the set as default and I have green checks all around. W10 is up to date. I uninstalled Logitech and have the Arctis alone in the system. tried a bunch of different USB ports. I've run through every checklist I can find on the world wide web but to no avail. Everything else is fine with the new OS.


Please help.

:)

 

Microphone detected but no output of sound

Hey,

I'm out of ideas. I have an XLR condenser microphone that connects to a preamp that then connects to my PC via USB.

Windows sees the device, I've reinstall drivers, the latest Windows update, and all of the normal things I can think of. The premap shows that my microphone is picking up sound, but I get no output to any application or Windows itself.

Any thoughts here or suggestions?

 

Microphone not working on w10

Hi James,

Thank you for posting in Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

Method 1: Make sure that the Microphone is not disabled
Make sure that the Microphone is not disabled. Follow the steps given to check that:

• 
  Right click on the volume icon and select “Recording devices”.
  
• 
  Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
  
• 
  Make sure that the Microphone is not disabled.
  

Method 2: I suggest you to set microphone as default device and check.

• 
  Right click on the volume icon in the system tray and then click "Recording devices"
  
• 
  Right click on the blank space in the popped up window and then select "Show Disabled
  Devices" and "Show Disconnected Devices".
  
• 
  Right click on Microphone and then click "Enable".
  
  d) Highlight the microphone and then choose "Set as Default Device".
  
  e) Click Apply and OK.
  

Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.

Thanks.

 

Built in Microphone not working

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that after an upgrade of Windows the microphone is not working, we will look in to this for you. However, in order to help you with the appropriate troubleshooting steps, please reply with the following details:

• What type of upgrade are you referring to, is it a system upgrade or an update?
  
• What is the complete model number of the tablet?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit Enter.
  

In the meantime, I suggest you to refer the troubleshooting steps in the article

Fix microphone problems and see if that helps in resolving the issue.



Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator