Windows 10: W10, VPN Connection

Discus and support W10, VPN Connection in Windows 10 Network and Sharing to solve the problem; Have been trying to use NordVPN on my new Dell laptop but having major connection issues. Sometimes it blocks web sites when it should not but can live... Discussion in 'Windows 10 Network and Sharing' started by bjarmint, Feb 8, 2020.

  1. BJARMINT
    bjarmint Win User

    W10, VPN Connection


    Have been trying to use NordVPN on my new Dell laptop but having major connection issues. Sometimes it blocks web sites when it should not but can live with some of that. The biggest connecton issue is after turning off the NordVPN my laptop will not connect to the wireless internet. I have not used Ethernet. When this occurs the message in the lower right corner of the screen says, secured, open, not connected. Sometimes Wi-Fi has been turned off for some reason. Another issue is after disconnecting from NordVPN is that Settings on the laptop opens very slowly and then there are some error messages from Windows. I did not write these down. If I shut down the laptop and restart it after an hour or several hours it connect to WI-FI ok. As long as I do not try to use NordVPN the laptop connects to WI-FI and works very well. I have run the Nord diagnostics and forwarded to NordVPN with a list of issues I have experienced. I reset the NordVPN app and they want me to run a list of commands at the command prompt but I am very leary of that. If anyone has any suggestions or experience with this type issue I would really appreciate hearing from you. The laptop was purchased in December 2019, it is a Dell Inspiron 3780, 17inch, 128 GB SSD boot drive, 1 TB hard drive, i7 quad core 8th generation 8565U, W10 Home OS, version 10.0.18632, 8 GB RAM, 64 bit, 2 GB Radeon graphics card. Thank you for your help. Oscar

    :)
     
    bjarmint, Feb 8, 2020
    #1
  2. KNOXX29
    Knoxx29 Win User

    Vpn ( trusted Vpn)

    Hi everyone.
    I am not an expert about Vpn and that's why I would like to know if someone could list me a few trusted Vpns, I would really appreciate any suggestion/ advice.

    Thanks.
     
    Knoxx29, Feb 8, 2020
    #2
  3. P4-630
    P4-630 Win User
    Vpn ( trusted Vpn)

    Tired of Germany blocking many youtube videos? *Big Grin W10, VPN Connection :D
     
    P4-630, Feb 8, 2020
    #3
  4. AJ99000
    aj99000 Win User

    W10, VPN Connection

    No Internet Connection When VPN Is Connected

    This particular issue has been going on for almost a month now. My companies IT department is still trying to figure out the root cause. Below is a list of isolation / troubleshooting i've done.

    Issue: Once connected to the work VPN (successfully) the internet connection on the Windows 10 machine disconnects and does not allow any network traffic.

    OS: Windows 10 Home - Version: 1909 (OS Build 18363.476)

    Computer: Razor Blade 2019

    - Latest drivers installed

    - Latest Windows updates installed

    - System Wide issue

    Troubleshooting / Isolation

    • Cellular Data: Verified the Windows machine can connect to a hotspot and successfully browse the internet. (No VPN involved)

    • Cellular Data + Work VPN: Verified the Windows machine can connect to the hotspot & successfully connect to work VPN and successfully browse the internet.

    • Home WiFi: Verified Windows machine can connect to the home wifi network and successfully browse the internet (No VPN involved)

    • Home WiFi + Work VPN: Verified Windows machine can connect to home WiFi. It can successfully connect to work VPN. However once the work VPN is connected, the home WiFi network indicates (No Internet Access)

    • Ping Test + Work VPN: Verified I can successfully ping (work) websites and even the work VPN URL successfully without any packet loss. However once I go to ping (non-work) related addresses like google.com, apple.com etc. there is packet loss.

    At this point I decided to test my work VPN on my iPhone & Apple Mac.

    • iPhone: Home WiFi + Work VPN: Verified the iPhone successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    • Mac: Home WiFi + Work VPN: Verified the Mac successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    Isolated: Only the Windows machine seems to be affected. I even verified this issue occurs on multiple Windows user accounts on the Windows 10 machine.

    - Windows 10 is fully updated to the latest November Windows 10 update and issue persists

    - Deleted and Added the VPN configuration several times and issue persisted.

    Third Party VPN Client Test: Tested with Nord VPN and the Windows machine successfully connected to the home WiFi network & the Nord VPN connection successfully connected to a random server and successfully browsed the internet.

    - Disabled IPV6 on VPN & WiFi network configuration (Per IT Support guidance) and issue persisted

    *Currently updating to Windows 10 Insider Preview 19033.1 (vb_release) to see if this might fix anything pertaining to Windows 10 VPN.

    Thanks for any additional guidance / suggestions / help that the community offers.
     
    aj99000, Feb 8, 2020
    #4
Thema:

W10, VPN Connection

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