Windows 10: [W11] Unlock screen occasionally blank

Discus and support [W11] Unlock screen occasionally blank in Windows 10 Software and Apps to solve the problem; Hello,I generally use hibernation to power down my computer, only occasionally doing a full shutdown. However, occasionally when I wake it from... Discussion in 'Windows 10 Software and Apps' started by shinyarceus4, Jun 2, 2022.

  1. [W11] Unlock screen occasionally blank


    Hello,I generally use hibernation to power down my computer, only occasionally doing a full shutdown. However, occasionally when I wake it from hibernation and attempt to login, the unlock screen is almost completely blank - my profile picture is missing and there's no option to enter my PIN; only the internet, accessibility and power options in the bottom right of the screen are visible. Hibernating and re-waking my computer doesn't work; the only option is a full restart. This can be quite disruptive, as I tend to have many windows open when I use my computer.I had a virtually identical issu

    :)
     
    shinyarceus4, Jun 2, 2022
    #1

  2. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Jun 2, 2022
    #2
  3. zbook Win User
    zbook, Jun 2, 2022
    #3
  4. MB NH Win User

    [W11] Unlock screen occasionally blank

    Occasionally "Microsoft print to pdf" creates empty files

    Have already done all of the steps suggested in that link.
    The problem only happens occasionally; maybe two or three times a day.
    Happening on several PC's, the only way to catch it before it goes to customers is the size of the file created.
    If it is 0 or 1kb, it's a blank document.
    Microsoft Print to pdf was working fine until about two weeks ago.
    Thank You
     
    MB NH, Jun 2, 2022
    #4
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[W11] Unlock screen occasionally blank

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