Windows 10: Walked away from computer and when i came back it and woke it up with mouse it restarted...

Walked away from my computer for a few minutes and came back to my monitors asleep and when I woke the computer started up like I just had turned it on so it must've crashedHere is minidump: https://drive.google.com/file/d/1pFYNxBj2A8qzL1eI4ikwgfswwYCIezjx/view?usp=sharing

:)

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

Mouse will not connect to computer

Hi Michael,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

To understand the issue better, I would like to know what is the make and model of the naga mouse?

The issue you are facing could be due to the mouse driver is outdated. Let’s try simple steps and check if it helps in resolving the issue. I would suggest you to update the mouse driver and check if it helps. Follow the below steps:

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Click and expand “Universal serial bus controller”.
  
• 
  Right click on the mouse device driver and select
  update.
  
• 
  Once update is done, restart the computer.
  

If the issue still persist you also visit the mouse manufacturer website and download the latest updated mouse driver and install the same.

Hope it helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Touch pad Mouse

The mouse driver can be outdated which causes the issue. To resolve this, we need to do several troubleshooting steps. We suggest that you update the mouse driver from the Device Manager. Follow the steps below:

• Press Windows Key + X.
• Select Device Manager.
• Expand Mice and other pointing devices.
• Right click on Mouse driver and select Update Driver Software.
• Restart the computer for the changes to take effect.

Let us know how it goes.