Windows 10: Walking Dead A New Frontier crush problem

Hello ,


I have downloaded this game and I launched it and then after the big logo " THE WALKING DEAD" after dimming and DLC checking the screen becomes blackened with the circled sign for loading and then it was freezed and I was kicked out to desktop!!!! Other times I tried I was forced to reset my PC to reboot due to compete darkness of my screen so my PC was not responsive at all !!!!





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Time of this report: 10/20/2019, 13:37:29

Machine name: DESKTOP-M42Q82L

Machine Id: {D610EBD0-5560-4D87-9551-8BE3D2B50E48}

Operating System: Windows 10 Home 64-bit 10.0, Build 18362 18362.19h1_release.190318-1202

Language: Greek Regional Setting: Greek

System Manufacturer: Gigabyte Technology Co., Ltd.

System Model: To be filled by O.E.M.

BIOS: BIOS Date: 02/26/16 10:43:14 Ver: 04.06.05 type: BIOS

Processor: AMD FXtm-6300 Six-Core Processor 6 CPUs, ~3.5GHz

Memory: 16384MB RAM

Available OS Memory: 16350MB RAM

Page File: 4559MB used, 14222MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: 96 DPI 100 percent

System DPI Setting: 96 DPI 100 percent

DWM DPI Scaling: Disabled

Miracast: Available, no HDCP

Microsoft Graphics Hybrid: Not Supported

DirectX Database Version: Unknown

DxDiag Version: 10.00.18362.0387 64bit Unicode


Card name: NVIDIA GeForce GT 730

Manufacturer: NVIDIA

Chip type: GeForce GT 730

DAC type: Integrated RAMDAC

Device Type: Full Device POST

Device Key: Enum\PCI\VEN_10DE&DEV_0F02&SUBSYS_00000000&REV_A1

Device Status: 0180200A [DN_DRIVER_LOADEDDN_STARTEDDN_DISABLEABLEDN_NT_ENUMERATORDN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 10164 MB

Dedicated Memory: 1989 MB

Shared Memory: 8174 MB

Current Mode: 1920 x 1080 32 bit 60Hz

HDR Support: Not Supported

Display Topology: Internal

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

Color Primaries: Red0.634766,0.348633, Green0.331055,0.618164, Blue0.154297,0.054688, White Point0.312500,0.328125

Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000

Monitor Name: AOC 2250W

Monitor Model: 2250W

Monitor Id: AOC2250

Native Mode: 1920 x 1080p 60.000Hz

Output Type: HD15

Monitor Capabilities: HDR Not Supported

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

Advanced Color: Not Supported

Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_708ec8f9a4d134c6\nvldumdx.dll

Driver File Version: 23.21.0013.9135 English

Driver Version: 23.21.13.9135

DDI Version: 12

Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1

Driver Model: WDDM 2.3

Graphics Preemption: DMA

Compute Preemption: DMA

Miracast: Not Supported

Detachable GPU: No

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Virtualization: Not Supported

Block List: No Blocks

Catalog Attributes: Universal:N/A Declarative:N/A

Driver Attributes: Final Retail

Driver Date/Size: 23/3/2018 3:00:00 πμ, 949016 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: Unknown

Device Identifier: {D7B71E3E-4C42-11CF-1F40-0D201BC2DA35}

Vendor ID: 0x10DE

Device ID: 0x0F02

SubSys ID: 0x00000000

Revision ID: 0x00A1

Driver Strong Name: oem14.inf:0f066de3d3c5d2f5:Section002:23.21.13.9135ci\ven_10de&dev_0f02

Rank Of Driver: 00D10003


I have one more question : Where is the location of the game's files after installation from Microsoft Store??? I can't find them!!!


Please help me with this issue of crushing :

:)

 

walking dead new frontier

i purchased walking dead new frontier through xbox store to play on my pc windows 10, the page comes on then just goes off can you help.

julie

 

walking dead new frontier

Hi Julie,

To properly isolate your concern, may we ask if the computer meets the system requirements needed by the game?

You can check the system requirements on this
link.

We also recommend that you run the
Program Compatibility Troubleshooter to help detect and fix common compatibility problems.

We're looking forward to your response.

 

question about walking dead

i can't get walking dead a new frontier episode 4 to work but the ep 1-3 works fine i dont understand i tryed everything