Windows 10: Want a clean reset for computer so I can give it away

Ok so I wanted to reset my computer and give it to a friend but after reseting it my old account is still on it but it says pin is no longer available and to make a new one but if i click that it gives me an error of user profile service service unavailable. ive tryed to reset it again my same result help.

:)

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Silent boot failure

List your specs out and tell us each step in cleaning you did.